J.C. Pilcher
J.C. Pilcher at North Park Toyota of San Antonio

J.C. Pilcher

Used Car Manager

North Park Toyota of San Antonio

10703 SW Loop 410
San Antonio, TX 78211

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23 Reviews
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23 Reviews

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23 Reviews of J.C. Pilcher

March 27, 2026

Dealership Rating
Employee Rating

That's our family dealer; we shop there all the time. We love NPTOS. 🙏 we enjoy our visits More

by RAMIN.RAHIMI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 27, 2026

Dealership Rating
Employee Rating

Sales associate Sam was a dedicated and efficient sales person. She’s a credit to the dealership. More

by SHOOTER2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 18, 2026

Dealership Rating
Employee Rating

I have had really good experiences at this dealership. When something went wrong they stuck by their word at made it right. More

by JOANNAC503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 15, 2022

Dealership Rating
Employee Rating

Worst service. Choose another dealership.waited 4 hours for tire replacement and oil change. There’s no communication and I had to track down several people just to More

by skyeg
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Jan 06, 2023

North Park Toyota of San Antonio responded

Thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience. Please contact Tania Eubanks at teubanks@nptosa.com at your earliest convenience.

June 07, 2022

Dealership Rating
Employee Rating

Excellent service all around! ! Will definitely be back!! Found the car I wanted and was treated with respect More

by Blaine998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 08, 2022

North Park Toyota of San Antonio responded

Blaine, thank you for the positive review. We're glad to hear you enjoyed your experience with us. Congratulations on the new purchase!

November 23, 2021

Dealership Rating
Employee Rating

DO not buy a used vehicle from this dealership! I recently bought a used Dodge truck from them and within 3 months the truck blew an engine and after taking it to a local Dodge dealer im out 11000 do More

by hitt3622
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Patrick Lancaster

Dec 08, 2021

North Park Toyota of San Antonio responded

Thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience. Please contact Justin Pilcher at Jpilcher01@nptosa.com and we will do our best to make this better.

Nov 23, 2021

hitt3622 responded

Your dealership sells trash used vehicles and people need to know not to buy from you! I’m doing everything I can to let people know!

February 14, 2020

Dealership Rating
Employee Rating

I will surely recommend this dealership to my family and friends because all of the staff made it easy and simple for me to purchase my vehicle. Since I called JC, pre-owned vehicle manager, he was friendly More

by Marin Ruiz
Recommend Dealer
Yes

Other Employees Tagged: Patrick Lancaster , Justin Pilcher

Feb 14, 2020

North Park Toyota of San Antonio responded

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

October 10, 2019

Dealership Rating
Employee Rating

Paco is always friendly, professional, and full of product knowledge. He informs you of deals North Park has running for a potential upsale but is never too pushy. He's the reason they’ll keep my bus More

by Capitalist
Recommend Dealer
Yes

Other Employees Tagged: Fransisco “Paco” Gonzales

Oct 11, 2019

North Park Toyota of San Antonio responded

We appreciate you taking the time to leave us a positive review!

September 14, 2019

Dealership Rating
Employee Rating

Superior dealership We highly recommend North Park Toyota. We were treated professionally and courteously. We are extremely pleased with both the vehicle and the terms of More

by Evelyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Lancaster , Justin Pilcher

Sep 16, 2019

North Park Toyota of San Antonio responded

We appreciate you taking the time to leave us a positive review!

June 29, 2019

Dealership Rating
Employee Rating

A good group of people to work with Everybody took care of everything in a very personal professional and courteous manner. Your dealership is very comfortable,and problems addressed a More

by The Airstream Captain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ramsey Obregon, Abraham Garcia, Tania Eubanks , Pierre Hernandez

Jul 19, 2019

North Park Toyota of San Antonio responded

At North Park Toyota, our reputation is one of our top priorities. Your positive review is what we are always striving for!

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