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Dealership Experience
10 yrs
Industry Experience
11 yrs
Languages Spoken
English
Spanish
109 Reviews of Ivan Contreras
August 25, 2016
2016 Hyundai Tuscan Sport Turbo purchase Sales rep Ivan had a good working knowledge of the vehicle we were interested in. Our vehicle color and options was not at the dealership, they locat Sales rep Ivan had a good working knowledge of the vehicle we were interested in. Our vehicle color and options was not at the dealership, they located one in Santa Rosa and brought it to this dealership the following day for pickup. Although there were some dirt marks on the seats, we were instructed to bring it in anytime to have it cleaned, which we did. I was disappointed that when I asked at parts about the tow package we were interested in, that they had no package listed, that was abailable. This was one of the opitions we were intersted in and were told our Tuscan was capable. The parts person was going to check further, because he thought there were some recalls on other tow packages and thought maybe there was not a part listed because of the recall. I have not as yet heard back from the parts department. Over a week ago now.. Overall we were happy with the vehicle, only somewhat disapointed with the tow package isssue. More
by ruhlman3
Verified Customer
August 23, 2016
Excellent Service, Great Experience We had a specific car in mind and tried finding it through another dealer. It took weeks, tons of back an forth. Then we called Roseville Hyundai an We had a specific car in mind and tried finding it through another dealer. It took weeks, tons of back an forth. Then we called Roseville Hyundai and the exact car we wanted was on the lot in a matter of hours for us to come and look at. Amazing service, informative, accurate and no pressure. If you're looking for a Hyundai, buy it here! More
by pirnik
Other Employees Tagged: Edwin Guadamuz
August 22, 2016
Easiest car purchase ever From my husband's first meeting Ivan and explaining what we wanted, to scheduling a followup appointment, to pricing, to delivery, this was the most p From my husband's first meeting Ivan and explaining what we wanted, to scheduling a followup appointment, to pricing, to delivery, this was the most painless and simple car buying experience either of us have ever had. I would strongly recommend the dealer, and Ivan. More
by samantha.g.cole
August 16, 2016
Here you go Ivan, you've earned this one for sure! I was very happy with my experience at this dealership. After walking the Roseville lot my mom advised that I call salesman Ivan. We were actually g I was very happy with my experience at this dealership. After walking the Roseville lot my mom advised that I call salesman Ivan. We were actually going to drive to their folsom lot and buy a car from him as my mom had an excellent experience and purchased a car from him the month before. Well it turned out that Ivan had transferred to the Roseville lot but happen to be off for the day. When I called and mentioned my mom (which he knew right away by first name) and told him I wanted to buy a new car today he canceled his plans, drove twenty minutes out of his way, and greeted us with a friendly smile. My mom was so happy with his outgoing and friendly personality! And I'm very happy with my car. I really hate the finance process! It's so long and for someone who just got off of work you could imagine how tired I was by this point. I was delightfully surprised by Kajen the finance guy at this dealership! It was like having a friend on my side helping me understand what I was reading and looking out for my best interest! He's such a people person! More
by Jen Detwiler
Other Employees Tagged: Spencer Widmeyer , Kajen Jackson
August 14, 2016
V. good Good staff - very well in dealing and leading to right information - sales rep, was very honest in putting all detail to gather in a easy way to under Good staff - very well in dealing and leading to right information - sales rep, was very honest in putting all detail to gather in a easy way to understand. More
by todras42
Other Employees Tagged: Solvi Noonan, Mr Spencer
August 11, 2016
Ivan Contreras Was Great! My sister had purchased a car at Roseville Hyundai in 2012 and I was in the market to replace my 2001 Ford Focus. I wanted a compact SUV (Tuscon, RAV4 My sister had purchased a car at Roseville Hyundai in 2012 and I was in the market to replace my 2001 Ford Focus. I wanted a compact SUV (Tuscon, RAV4, CR-V, etc.) and after looking around/test-driving my top options, I couldn't find a better deal than the Tuscon offered at Roseville. Ivan was my main point of contact and he was extremely professional, gave me all the information I requested, and was patient as we discussed pricing/purchase. I never felt pressured from anyone at Roseville and they were very amiable even when negotiating the final price/package. Car buying can be one of the most frustrating and draining things anyone can do (between negotiating, time, stress) but it helps to find the right dealer and to know that you have all the power. You're buying the car and nobody else. The people I met at Roseville Hyundai remained professional, gave me my time and space when I asked for it, and helped to make the experience at least tolerable. Do your own serious research on the car you want and the dealerships you're looking at but I would definitely recommend to include Roseville Hyundai on your list. More
by joshjkim
August 05, 2016
Happy customer It was a great car buying experience, never felt pressured or "pounced on" like at other dealerships. Everyone was super friendly and made buying a ca It was a great car buying experience, never felt pressured or "pounced on" like at other dealerships. Everyone was super friendly and made buying a car an enjoyable experience! Overall I am very happy with my purchase and the great customer service that was given! More
by notamflynn
Other Employees Tagged: Brian Shaffer, Brandon Wood
August 05, 2016
Excellent customer service I was treated like a customer and not a number. I was in and out in no time at all I appreciate them taking my time and consideration. I was treated like a customer and not a number. I was in and out in no time at all I appreciate them taking my time and consideration. More
by tsantini1968
August 04, 2016
Ivan was great to work with and has kept in contact to make sure I had no questions about my car. This is my second lease with this dealership and bot Ivan was great to work with and has kept in contact to make sure I had no questions about my car. This is my second lease with this dealership and both transactions have been easy and stress free. More
by cindylynn60
Other Employees Tagged: Kajen Jackson
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