We are very pleased with our purchase of a 2026 nissan
murano. Our salesman Isaac Hartman made it very easy and helped us with all details.
murano. Our salesman Isaac Hartman made it very easy and helped us with all details.
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by chrisellis127
Mar 29, 2026 -
Nissan of Cookeville responded
Hello, we are pleased to hear of your experience with us here at Nissan of Cookeville. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
This was truly a great experience.
Isaac was very professional, helpful, and knowledgeable. I bought a car from out of state. He was able to help me through the process over the phone
Isaac was very professional, helpful, and knowledgeable. I bought a car from out of state. He was able to help me through the process over the phone and online. My wife is going to be able to pick up the vehicle as soon as the paperwork makes it to me and send back down. Great job to the whole team.
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by nicksuchyjr
Mar 24, 2026 -
Nissan of Cookeville responded
Hello, we're happy you found our staff to be so supportive during your experience here at Nissan of Cookeville. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Mar 25, 2026 -
Nissan of Cookeville responded
Thank you for choosing our business for your car purchasing needs, nicksuchyjr! We are thrilled to hear that Isaac provided you with such a positive and seamless experience. Our team always strives to provide top-notch service, even if it means assisting you from out-of-state. We look forward to your wife's pickup and thank you for trusting us with your out-of-state purchase. Safe travels!
Mar 26, 2026 -
nicksuchyjr responded
Just so you know this review is going to change as soon as actually get the vehicle. I was told I would have early this week now it won't be to next week.
I told Issac this was time sensitive and my wife had to get back to Michigan.
I was told the paperwork would be overnighted to the notary. however even thought I signed on the vehicle on Wed. 3/18/2026 the paperwork wasn't even submitted to Fed-Ex till Monday 3/30/2026. The paperwork wasn't even sent overnight either. It was sent on a 2 day ship. I would have paid for the overnight if your dealership couldn't come up with the fee. Now the paperwork isn't even scheduled to arrive to you till Monday of next week 3/30/2026. Who knows how long it will be till I get contacted after that. I've be asking for the Brocher for the extended warranty since Wed. 3/18/2026 since I signed. I was told it was in the packet. Guess what? It was not in the packet. I called Issac yesterday and requested again for the packet and I had questions about the powertrain mileage for the extended warranty because I felt it should be more than just 1200 miles more than the manufacture warranty. It may be, I don't know because the finance manager Issac said was going to call never did. This turned out to be an absolute failure and miserable experience. This could have been a great experience had your team followed up with what I was being told. I'm also told the vehicle will be detailed and full of gas when I pick it up however, I am very skeptical that will even be the case. You can expect the review to include every talking point that is in this message. Thank you for your attention to this matter.
Mar 26, 2026 -
nicksuchyjr responded
In addition, this will also reflect on my google review as well.
Mar 26, 2026 -
nicksuchyjr responded
Sorry, I have the date wrong. I meant the paperwork was submitted 3/23 to Fed-Ex not 3/30
Mar 26, 2026 -
nicksuchyjr responded
I also meant 12,000 miles not 1200. I apologize for all the mistakes I'm just flustered.
Issac Hartman did a wonderful job.
Top notch. I love my new Car. Excellent rated customer service. Very knowledgeable and trust worthy, clean cut, very nice and went over board fo
Top notch. I love my new Car. Excellent rated customer service. Very knowledgeable and trust worthy, clean cut, very nice and went over board for me. Very first time I bought a new car from Nissan of Cookeville. Beautiful dealership, friendly staff, love the snacks. Thank Mrs stephanie Bowles in Finance gave me what I want and work so hard!!! My experience buying a car in my 85 years , I would say Issac Hartman was the best experience and Cookeville of Nissan. Top 10 star review
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by angelatrapp1959
Jan 03, 2026 -
Nissan of Cookeville responded
Hello, reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help!
Jan 03, 2026 -
Nissan of Cookeville responded
Thank you for the kind words, we are thrilled to hear that Isaac provided top-notch customer service and helped you find the perfect car. Our team at Nissan of Cookeville takes pride in delivering a friendly and enjoyable car-buying experience. It's wonderful to know that our dealership and staff were able to make a positive impact on your purchase. Congratulations on your new car and thank you for choosing us!
Issac Hartman Sales Rep.
is the ideal person and face of Nissan of Cookeville. This guy is so genuine, honest, knowledgeable, knows his stuff, and gets you the best deal
is the ideal person and face of Nissan of Cookeville. This guy is so genuine, honest, knowledgeable, knows his stuff, and gets you the best deal and rates a customer is looking for in their price range. He has a keen sense of what what customer s are looking for as soon they comes in to the NissanofCookeville dealership. . From meeting the customers working with them through the process, friendly and positive atmosphere he delivers to the customers meeting their needs and going above and beyond to get them from point A to b. Seasoned employee who knows his job and subject matter working with all department s to get the customer the best deal. Issac delivers the cutting edge of satisfaction and customer service that is never heard of into days industry of car sales. He is that good. This is the 8th car I have bought from him over the last 10 years. He's is what customer s look for and why Nissan of Cookeville family is our family. We love being around the staff and love them. Looking forward every time to seeing them after doing an oil change. They take care of you beyond the sales, with maintenance packages etc. and all people love coming to this as as the number one rated dealership anywhere around. Stephanie Bowles in Finance works amazing epic work to help customer finance their dream. Thank you Issac Hartman and Nissan of Cookeville for being my family for over 10 years ❤️. I am now a stock holder in Nissan. And Drive the Nissan brand name in my chauffeur business. Thank you Issac.
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by JT0999
Jan 03, 2026 -
Nissan of Cookeville responded
We are so happy to hear about your positive experience with Issac and our team at Nissan of Cookeville! We are dedicated to providing top-notch customer service and ensuring our customers leave with the best deal possible. Thank you for being a part of our family for over 10 years. We look forward to seeing you again soon! 🚗❤️
Isaac Hartman helped us Grately.
Very knowledgeable. Great personality. Not Pushy. He was very patient with us while we made our decision. . He met my Son, and was very respectfu
Very knowledgeable. Great personality. Not Pushy. He was very patient with us while we made our decision. . He met my Son, and was very respectful and Genuine Man. . I will recommend anyone looking to get with Him for Sales! Great Job
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by Scottkirby90
Jun 27, 2025 -
Nissan of Cookeville responded
Scottkirby90, we are very happy we could provide you with a positive experience! Thank you for your business. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful day!
Excellent dealership!
So easy to work with & Isaac was super efficient & personable. I will never buy from anywhere else.
So easy to work with & Isaac was super efficient & personable. I will never buy from anywhere else.
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by Kelly_37030
Other Employees Tagged:
Ashley Summerlin
May 09, 2025 -
Nissan of Cookeville responded
Hello Kelly_37030, thank you; we appreciate your feedback! We are thankful for your time and your business. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful rest of your week!
Easiest deal ever!
I was deciding and communicating with 4 dealerships, even though this dealership was the furthest from me, Issac’s responsiveness and the price seale
I was deciding and communicating with 4 dealerships, even though this dealership was the furthest from me, Issac’s responsiveness and the price sealed the deal and we made the drive. Stephanie in finance made the process easy/breezy too. The truck is nicer than expected, we had fun looking around the dealership and everyone were the nicest, friendliest group of people, no pressure, etc. I would recommend this dealership ANY day, specifically with the opportunity to work with Issac and Stephanie again. I am confident if any questions/concerns arise they’re a phone call or text away.
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by MaryannRoberts
Apr 05, 2025 -
Nissan of Cookeville responded
Maryannroberts, your wonderful feedback and rating mean a lot to us. We are thankful for your time and your business with our dealership. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful rest of your week!
Apr 05, 2025 -
Nissan of Cookeville responded
Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cookeville and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
The deals hip and all the people were just awesome and so
very kind. Everyone was very knowledgeable in what they did.
very kind. Everyone was very knowledgeable in what they did.
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by teabab8855
Feb 10, 2025 -
Nissan of Cookeville responded
Teabab8855, we're glad you had such a wonderful experience with us! We are thankful to have earned your business. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful day and many happy miles ahead!
I really appreciate the help yall gave me finding a car.
We had a great experience with everyone I dealt with. I highly recommend Nissan of Cookeville.
We had a great experience with everyone I dealt with. I highly recommend Nissan of Cookeville.
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by kndixon824
Feb 06, 2025 -
Nissan of Cookeville responded
Hello Kndixon824, thank you; we appreciate your feedback! We are thrilled to have earned your business at Nissan of Cookeville. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful day and many happy miles ahead.
Kudos to Issac Hartman!
Even though I was not the primary decision maker in the vehicle purchasing decision, he included me in all discussions. I truly appreciate his attent
Even though I was not the primary decision maker in the vehicle purchasing decision, he included me in all discussions. I truly appreciate his attention.
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by Jackie Carter
Feb 06, 2025 -
Nissan of Cookeville responded
Jackie Carter, thank you for the high star rating! We are thrilled to have earned your business at Nissan of Cookeville. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful day and many happy miles ahead.