Island Warren

Excellent customer service that was very easy to work with. We were given a fair trade offer and they got us into the car we wanted. with. We were given a fair trade offer and they got us into the car we wanted. More

by stevie_basham Verified Customer Verified Customer

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Island Warren and everyone I spoke to at Nissan were incredibly helpful and explained everything to me thoroughly and answered all my questions. I didn’t feel pushed into purchasing anything. I also fel incredibly helpful and explained everything to me thoroughly and answered all my questions. I didn’t feel pushed into purchasing anything. I also felt the entire process was efficient and done in a timely manner. I didn’t have to stay at the dealership all day. Island and the Nissan staff have been great about reaching out to me post-purchase to see how I am enjoying the Kicks. Thank you all so much! - Chase Robbins More

by chaserobbins2 Verified Customer Verified Customer

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island did a terrific job in helping me with working out all the logistics of getting both vehicles there for the trade. very helpful in answering all my questions. thanks, out all the logistics of getting both vehicles there for the trade. very helpful in answering all my questions. thanks, More

by MYGLASSHOP Verified Customer Verified Customer

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Island was fantastic. Very knowledgeable about the process. She made sure everything was perfect before we left the lot. She was personable and professional. Very knowledgeable about the process. She made sure everything was perfect before we left the lot. She was personable and professional. More

by dbhdwd032 Verified Customer Verified Customer

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I had a deal worked with Island in 30 minutes or less. She was great and friendly and actually listened to me. Up until that point it was the best experience I’d ever had at a dealership. Until they sent She was great and friendly and actually listened to me. Up until that point it was the best experience I’d ever had at a dealership. Until they sent us to the finance guy. I get that it’s his job to push the extra packages. And to use the banks the dealership wants you to. But I told him SEVERAL times, this is my budget, I’m not going over it, this is my bank, I’m not using yours. But he would not quit pushing and pushing and at a point started getting flat out rude. He would not quit harping on these things after I clearly and several times set my boundaries. Because of him I was about 5 minutes away from just walking out. He was flat out disrespectful. Like I said, I get it’s his job to upsale, but read the room sir. I have MS and the stress he caused, caused a flare up. Yes, it was that irritating. And this is coming from someone who deals with the IRS for a living. He ruined the whole experience. I will recommend Island to anyone. But will warn them about this guy. Like I said, a deal worked in 30 minutes, we end up being there 4 hours. Based on what we end up actually signing we should have been in and out in 2 or less. More

by cierra.coldiron33 Verified Customer Verified Customer

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This is my fourth Nissan from Jackie Cooper. They are always great to work with and give me great deals on really great cars. Great Scott! They must be great! They are always great to work with and give me great deals on really great cars. Great Scott! They must be great! More

by Rick Q Verified Customer Verified Customer

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This was the second vehicle that we purchased from Jackie Cooper. The main reason we returned was working with Eddie. His customer approach and true care for his clients is unmatched. This was the main fo Cooper. The main reason we returned was working with Eddie. His customer approach and true care for his clients is unmatched. This was the main focus of our visit. He worked with us based on our situation to come up with the best package possible. Also, our financing person was tremendous as well. I will return when we need another vehicle. Brian and Tamara Smith More

by gardenia74012 Verified Customer Verified Customer

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Island was a huge help. She and the dealership were knowledgeable and very informative. The process was smooth and we got a good deal and a wonderful new car! She and the dealership were knowledgeable and very informative. The process was smooth and we got a good deal and a wonderful new car! More

by mfrancis1217 Verified Customer Verified Customer

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Zach did a great job. Kudos to him - friendly, informative, sensitive, tentative, the whole nine yards. The overall sales manager in the "pit" seemed a bit fake to me an Kudos to him - friendly, informative, sensitive, tentative, the whole nine yards. The overall sales manager in the "pit" seemed a bit fake to me and my wife - shaking hands and kissing babies. He needs polishing. I am an executive in my company, and I hope that I don't come across that fake. Another deciding factor to purchase our 4th Nissan was service advisor Eric Eldorado. He was a factor in our decision to stay with Nissan as servicing my vehicle and having a repour with my advisor is very important to me. One issue was the gas tank was between 3/4 and full but not a full tank. I expected a full tank and will look to Jackie Cooper Nissan to fill it up on my first oil change wherever it is at the time. QT was only 2 blocks away while I waited 90 minutes to sign paper work. More

by mmhaugland Verified Customer Verified Customer

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Everyone there was real nice and made sure I was comfortable and had water and snacks. comfortable and had water and snacks. More

by gajunkie311 Verified Customer Verified Customer

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