Isaiah Rodarte

I purchase a 2020 CT5 Cadillac around the first of May 2024. During this time I have had the check engine light come on 4 times. Each time the issue was resolved to my satisfaction.During one of the times 2024. During this time I have had the check engine light come on 4 times. Each time the issue was resolved to my satisfaction.During one of the times the mechanic noticed the rear seal was leaking oil. Isiah Rodarte informed me and scheduled a time for me to bring it back. Since it would be in the shop for a few days he also arranged for a loaner car. I can’t recommend Isiah and Big Star Cadillac strongly enough to anyone looking for service. More

by scaffoldgod12 Verified Customer Verified Customer

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Wonderful customer service Staff were friendly, service was quick. Helped even if I didn't buy car at this dealership. was quick. Helped even if I didn't buy car at this dealership. More

by ANGELFIRESAN Verified Customer Verified Customer

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The service department is always very proficient. Everyone is very helpful and there to assist whenever needed. The sales department and finance are always very helpful also. Everyone is very helpful and there to assist whenever needed. The sales department and finance are always very helpful also. More

by TRACY.S.LINDO Verified Customer Verified Customer

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Isaiah made the process smooth. Isaiah me updated with the process and information.Great person to work and talk with Isaiah me updated with the process and information.Great person to work and talk with More

by GUAJARJE Verified Customer Verified Customer

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Excellent service! Service advisor was great and very helpful. The repair was done in a timely manner. Service advisor was great and very helpful. The repair was done in a timely manner. More

by Jqmart18 Verified Customer Verified Customer

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I purchased a 2020 Cadillac CT5 end of April 2024. Isaiah Rodarte has been my service manager since then. He has provided excellent service! I have had 2 oil changes 2 sensors replaced, a recall and a Isaiah Rodarte has been my service manager since then. He has provided excellent service! I have had 2 oil changes 2 sensors replaced, a recall and a rear oil seal replaced. Each time the work was completed in a timely manner.and all issues were resolved. More

by scaffoldgod12 Verified Customer Verified Customer

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Big Star Cadillac is always on point and gets the job done. Isiah, especially makes it easy. done. Isiah, especially makes it easy. More

by tony426tamez Verified Customer Verified Customer

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Great attitude. Nice personalities from everyone. Excellent service provided within an exceptional timeframe. Thank you! Nice personalities from everyone. Excellent service provided within an exceptional timeframe. Thank you! More

by LETITIACLAY Verified Customer Verified Customer

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I purchased a 2020 Cadillac CT5 13 months ago and have taken it back 3 times for oil changes. i also had a few times when the check engine light came on for a couple of different reasons. each time the is taken it back 3 times for oil changes. i also had a few times when the check engine light came on for a couple of different reasons. each time the issue was resolved. The last time the service technician noticed oil seeping from the rear sill and i was informed. Isaiah let me know and scheduled me to bring the car back so this could be resolved. More

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Is OK but not like it was 10 years ago. New generation mentality per old generation values and mentality. New generation mentality per old generation values and mentality. More

by ELIZABETHCARROLL54 Verified Customer Verified Customer

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