Isaiah cares about his customers and wants to help them
in every way. This is the guy you want.
in every way. This is the guy you want.
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by RecommendIsaiah
Overall great experience!
Thanks Isiah and TJ for making it easy. I love my new Atlas Crossport!
Thanks Isiah and TJ for making it easy. I love my new Atlas Crossport!
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by TStrom
Apr 02, 2026 -
Volkswagen of Ocala responded
Thank you for the great review! We’re glad Isiah and TJ made the process easy. Enjoy your new Atlas Cross Sport!
Did an excellent job walking me through the paces.
He even went the extra mile to help make sure my vehicle fit in the parking garage at my place of work!
He even went the extra mile to help make sure my vehicle fit in the parking garage at my place of work!
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by k.allenwmch
Mar 30, 2026 -
Volkswagen of Ocala responded
Thank you for the great review! We’re glad to hear everything was clearly explained and that the extra effort to ensure your vehicle fit your parking situation made a difference. Going the extra mile is what we strive for, enjoy your new vehicle, and we’re here if you need anything!
Everyone here is very professional and friendly.
The service advisors are also professional and accommodating.
The service advisors are also professional and accommodating.
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by DODGE1500GUYANDGAL
Mar 23, 2026 -
Volkswagen of Ocala responded
We are so glad you enjoyed your experience with our team. Thank you so much for the great 5 star review, we look forward to your next visit!
Thank you Isaiah for your customer service today.
My car buying process was effortless and efficient.
My car buying process was effortless and efficient.
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by Santana Jackson
Mar 03, 2026 -
Volkswagen of Ocala responded
Thank you for the great review! We’re so glad to hear your car-buying experience was effortless and efficient. We’ll be sure to share your kind words with Isaiah he’ll truly appreciate it. Congratulations on your new vehicle!
Had a great experience.
Isaiah was friendly and professional. The sales process was smooth, i did not feel pressured. One of my better experiences with car dealerships and s
Isaiah was friendly and professional. The sales process was smooth, i did not feel pressured. One of my better experiences with car dealerships and salesman.
Then came the waiting for finance. Still waiting. It’s been over 2 hours. They have one finance manager so the sitting and waiting is wearing me out. Isaiah has been checking on me and still courteous. The time delay has been the only problem. Once I got to the finance manager Cedric it was a breeze. He didn’t pressure me like other finance managers for the extra warranties and packages. He made the final process of the sale smooth and stress free. I would use this dealership and work with their staff again, just be prepared to sit next to their phone charging station, you might be waiting a while.
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by Jpruitt339
Other Employees Tagged:
Cedric
Jan 12, 2026 -
Volkswagen of Ocala responded
Thank you for your feedback! We’re glad to hear Isaiah provided a friendly, pressure-free experience and that Cedric made the finance process smooth and stress-free. We appreciate your patience regarding the wait time and understand how that can be frustrating—this is something we’re working to improve. Thank you for choosing our dealership, and we hope to work with you again in the future.
David and Isaiah were kind, professional, and made the
experience smooth, comfortable, and genuinely enjoyable.
experience smooth, comfortable, and genuinely enjoyable.
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by Caitlynmariee1011
Jan 05, 2026 -
Volkswagen of Ocala responded
Thank you for sharing your feedback! We’re delighted to hear that David and Isaiah provided such kind and professional service and helped make your experience smooth, comfortable, and genuinely enjoyable. We look forward to assisting you again in the future!
David and Isaiah were fantastic.
They worked really well together and were super personable. We appreciate all their efforts
They worked really well together and were super personable. We appreciate all their efforts
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by lillyjkoller
Jan 05, 2026 -
Volkswagen of Ocala responded
Thank you for the great review! We’re so glad to hear that David and Isaiah worked so well together and made your experience enjoyable with their personable approach. We truly appreciate your kind words and your trust, and we’re grateful for the opportunity to assist you!
I I had a great experience working with Isaiah Gray at
Volkswagen of Ocala. He was very professional, kind, and patient throughout the entire process. My grandmother, Natalie Rembert, purchased the car fo
Volkswagen of Ocala. He was very professional, kind, and patient throughout the entire process. My grandmother, Natalie Rembert, purchased the car for me as a Christmas present, and I absolutely love it. Everything went smoothly, and we truly appreciate all of his help. Thank you so much again, Isaiah!
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by Dekeria Gary
Dec 30, 2025 -
Volkswagen of Ocala responded
Thank you so much for the wonderful review! We’re thrilled to hear you had a great experience with Isaiah. His professionalism, kindness, and patience truly make a difference, and we’re so glad everything went smoothly. Congratulations on your new car—we hope you’re enjoying your Christmas gift! Thank you again for choosing Volkswagen of Ocala!
To slow need more finance people Isaiah is a pleasure to
work with helped me get what I needed
work with helped me get what I needed
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by Chrisbernamax
Dec 30, 2025 -
Volkswagen of Ocala responded
Thank you for your feedback. We appreciate you sharing your experience and understand your concern about wait times. We’re actively working to improve efficiency and staffing. We’re glad to hear Isaiah was a pleasure to work with and helped you get what you needed—we’ll be sure to pass along the kind words!