Isabella Sanchez

Close to home, friendly sales and service personnel. Clean facilities and bathrooms. Knowledgeable and professional sales and service personnel. Clean facilities and bathrooms. Knowledgeable and professional sales and service personnel. More

by DEB.TRENT Verified Customer Verified Customer

Report | Print

I was very pleased with the service very efficient on time and very professional everything work as expected time and very professional everything work as expected More

by MMMORALES68 Verified Customer Verified Customer

Report | Print

I just spent, or wasted over a week dealing with this group of con men trying to buy a used truck. There was one advertised price when we started the process and one over a thousand dollars more when we group of con men trying to buy a used truck. There was one advertised price when we started the process and one over a thousand dollars more when we sat down to discuss price. This was after being lied to about the car being ready to drive on at least 4 different occasions. The reason I said group of con men, is that even the used car manager was involved in the con. Between the lying and false advertising regarding the price of the vehicle, I wouldn’t do any business with them and will advise others to not do business with them either. More

Report | Print

Like how they have an invoiced line item that they did some 27 point inspection but cannot include any sort of document of what they did. The employees seems grumpy like they do not working there and they some 27 point inspection but cannot include any sort of document of what they did. The employees seems grumpy like they do not working there and they nickel and dome with the CC fee on the already expensive services. More

by HCL0 Verified Customer Verified Customer

Report | Print

Great, fast, courteous, and professional service. I recommend Bomnin Chevrolet service to anyone looking for auto help. I recommend Bomnin Chevrolet service to anyone looking for auto help. More

by efwler Verified Customer Verified Customer

Report | Print

Chris our salesman was rude & accused us of lying to him. ..because he never told us financing was required to get discounts....so he ripped up our offer and stormed off. Last we saw of him. Never even thank ..because he never told us financing was required to get discounts....so he ripped up our offer and stormed off. Last we saw of him. Never even thanked us for our purchase. Then they limited how much we could put down for financing and didn't tell us what the interest rate was until we had to sign the paperwork. Very sketchy. Louis was the only one who was polite, helpful and customer oriented. If it wasn't for Louis we would not have made the purchase. More

by jlutman Verified Customer Verified Customer

Report | Print

I had a frustrating experience with the service department at Bomnin Chevrolet. I brought my car in multiple times for the same issue, and every time I was met with unprofessionalism and a lack of department at Bomnin Chevrolet. I brought my car in multiple times for the same issue, and every time I was met with unprofessionalism and a lack of communication. After dropping off my car, I would wait days without any updates on its status. When I finally called to check in, it felt like my concerns were an afterthought. They didn’t seem to have looked at my car until several days later, which only added to my frustration. Despite my efforts to be patient and understanding, they failed to fix the problem. It’s disappointing to feel like my time have been wasted. I would not recommend this dealership's service department based on my experience. More

by AR26306 Verified Customer Verified Customer

Report | Print

Never on same page when call then go in person. Was told to put new tires on work van and only put two new tires on back and left bald ones on front Was told to put new tires on work van and only put two new tires on back and left bald ones on front More

by Cneff Verified Customer Verified Customer

Report | Print

Had a wonderful experience. Staff was very helpful and courteous. They didn’t force me into anything I didn’t want. I would definitely recommend family or friend to the dealersh Staff was very helpful and courteous. They didn’t force me into anything I didn’t want. I would definitely recommend family or friend to the dealership. More

by TOMSANCHEZ02 Verified Customer Verified Customer

Report | Print

Can there be a negative star? Appointment was made 5/21 for 5/28 service at 7:00 am. I was told this was a same day service appointment. Vehicle was dropped off the night befor Appointment was made 5/21 for 5/28 service at 7:00 am. I was told this was a same day service appointment. Vehicle was dropped off the night before so was ready for the appointment. I did not receive ANY calls during the day. At 11:45 I called for an update and was told they would check in and call me back. 1.5 hours later I had not heard back so I called again. Was told the vehicle was in the shop, had been there since mid morning and would call back later in the afternoon with an update. At 5:00 I still had not heard and called for an update. After being on hold for 15 minutes I was told the vehicle was still not done and they would call back with an estimate of how long until it was ready. At 6:00 I went to the shop and was told they couldn’t find any information on the vehicle. After TWENTY minutes it was determined there were parts missing and the service had not been completed. Nothing. 4 scheduled items, nothing done after I had been told it was being worked on since “mid morning”. Things happen I get it but there was NO communication through the day. Even when I called there was never a true update or indication this was not going to be done same day. I’m still curious if I hadn’t called or showed up how long it would have taken for them to call me about my vehicle. Wasted an entire day for nothing to be done. Take away here I was lied to all day and had no communication regarding my vehicle. Will never go back. Also I wish this was a one of occasion, but last week when the vehicle was there the first time it was a similar experience. I had no communication either during that visit. I figured that was a one off bad day and decided to go back but clearly that was my biggest mistake was deciding to go back today. More

Report | Print