Isaac Perez

Today was the worst experience I have ever had with a dealership in over 30 years!! Brian English emailed my wife asking her to go down and told her she had equity to cover the down payment, taxes etc. dealership in over 30 years!! Brian English emailed my wife asking her to go down and told her she had equity to cover the down payment, taxes etc. on a Sorento lease for $398/month. So, we drove an hour down to Destination Kia just to have Dave Miller tell my wife she had negative equity in her 2023 Kia Sportage and he couldn't make the deal for the Sorento work. She told him 3 times what she wanted to pay and him being a typical salesman came back with numbers that made absolutely no sense., trying to take advantage of the customer. We quickly became tired of the nonsense and tried for the Kia Sportage Hybrid plug-in which was also advertised as $0 due at signing. Dave would not honor the zero due at signing and then tells my wife we need to make the first payment on the vehicle. Ok, if the first payment is due then advertise it that way. If the salesman and Dave were honest up front from the start we would have been inclined to make the first payment. Playing games with customers trying to squeeze more money out of them is a huge turn off. Destination Kia has lost 2 customers which is sad to say because we've had great experiences in the past with Dillon and Andre. We are looking elsewhere. More

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