Ilia Shulgin
Ilia Shulgin at McLoughlin Chevrolet

Ilia Shulgin

Service Advisor

McLoughlin Chevrolet

16700 SE McLoughlin Blvd.
Milwaukie, OR 97267

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4.3
12 Reviews
4.3

12 Reviews

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12 Reviews of Ilia Shulgin

July 27, 2025

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Employee Rating

It was my first time in the US and although there was a long wait, the service was good. More

by tak0987651234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charmaine Brown, Adam Mixer

Jul 29, 2025

McLoughlin Chevrolet responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

July 25, 2025

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Employee Rating

Everyone at the dealership exhibited friendliness during my visit. The service was very quick and it was a low pressure environment. They were also honest and flexible. More

by aschmidt6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 27, 2025

McLoughlin Chevrolet responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 24, 2025

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This is the first time in 8 years I had a service rep who listened to me More

by LAUNIE.HITCHCOCK
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2025

McLoughlin Chevrolet responded

We are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 20, 2025

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Employee Rating

It was time to replace the tires on my EV and they did not recommend the most expensive set (self-sealing) but a somewhat less costly set that doesn't self-seal but offers with more tread, the most approp More

by SMOBLEY62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 23, 2025

McLoughlin Chevrolet responded

We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 15, 2025

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Employee Rating

ALL AROUND WORST CAR BUYING EXPERIENCE. DO NOT RECOMMEND. TERRIBLE CUSTOMERS SERVICE WITH POOR COMMUNTICATION SKILLS. More

by tym4ck0711
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: John Nguyen, Tobias Ray

Jul 17, 2025

McLoughlin Chevrolet responded

Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (503) 652-0000 when you have a chance. Thank you, and we look forward to hearing from you.

July 09, 2025

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Employee Rating

May 2025: Abysmal service department experience at McLoughlin Chevrolet with a warranty issue on a 2023 large SUV. - The service department took 3 weeks to incorrectly diagnose our "whiny transmiss More

by B. Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Abby Bacon

Jul 13, 2025

McLoughlin Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (503) 652-0000 to discuss your concerns, as your satisfaction is of utmost importance to us.

July 05, 2025

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Employee Rating

Ilia explained all my options for the service I could get for my Corvette. I ended up choosing the best option because it covered everything that was needed and more. Thank you for great service More

by natewilliams1954
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2025

McLoughlin Chevrolet responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

June 30, 2025

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Employee Rating

great service w a smile. I was able to schedule a next day appt. They were communicative and fair. Thanks! More

by LOLABOLLER
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2025

McLoughlin Chevrolet responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 28, 2025

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Employee Rating

Ilia Shulgin was very helpful. He explained everything well. I also appreciated the help from Sharla at the front desk. She helped me use my coupon. More

by S.Riley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sharla at the front desk was great too.

Jun 30, 2025

McLoughlin Chevrolet responded

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

June 18, 2025

Dealership Rating
Employee Rating

Excellent service, wonderful people and very prompt to answer questions. Highly recommend McLaughlin Chevrolet to anyone. More

by LPEARSON1117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charmaine Brown

Jun 20, 2025

McLoughlin Chevrolet responded

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1

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