Igor Katayev | Page 3

Kons was the best! He was very knowledgeable and personable. However, the financial analyst (not sure of the correct term for the title), Syid was horrible if you can, He was very knowledgeable and personable. However, the financial analyst (not sure of the correct term for the title), Syid was horrible if you can, go to anyone but him. He was rude, and condescending, and practically ruined my new car-buying experience. His apathetic demeanor should not be one that anyone has to endure, nor should excuses be made excuses for his behavior toward customers. Working with customers is a choice, and if you can't do that, then don't work for an industry that prides itself on providing customer satisfaction or one where you have to deal with customers daily. I have been a loyal Lexus owner for over 15 years and have owned three Lexus vehicles, purchasing each one at a different Lexus dealership. I have even gotten my family members to purchase a Lexus. I did this because they are reliable vehicles, but I have to admit, this has been the worst car-buying experience I’ve ever had. If it were not for Kons and Q who helped salvage whatever greatness was left of this experience, Lexus would have been out of a loyal customer and my hard-earned money. More

Report | Print

Very good people. .pleasure to do business with you guys.highly recommend you to my friends. .pleasure to do business with you guys.highly recommend you to my friends. More

Report | Print

Hola para mi experiencia es el mejor de Miami y mi vendedor es espectacular cesar Alcalá y Igor los recomiendo 💯💯💯 vendedor es espectacular cesar Alcalá y Igor los recomiendo 💯💯💯 More

Report | Print

Cesar Alcala and the certified preowned team secured our deal on my Lexus LS 500 last week. The sales experience was the smoothest auto purchase we’ve ever made. The process was simple, smooth and success deal on my Lexus LS 500 last week. The sales experience was the smoothest auto purchase we’ve ever made. The process was simple, smooth and successful! Many thanks to Lexus of North Miami! More

Report | Print