Hunter LUNDY

Angeli was wonderful! Kind, efficient, and informative every step of the way. I had such a good experience! Kind, efficient, and informative every step of the way. I had such a good experience! More

by MEGMANGUM Verified Customer Verified Customer

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Quick easy transaction with a trade in and purchase. Greg S. is a great salesman and people's person. Greg S. is a great salesman and people's person. More

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Purchasing the car was the best part of the process. Working with Robert during this process was good. Obtaining my vehicle after purchase, over a week later, was terrible and disheartening. There is Working with Robert during this process was good. Obtaining my vehicle after purchase, over a week later, was terrible and disheartening. There is lack of communication within the dealership and with the customer. I have worked with JH before and had no issue but this time has certainly secured the fact that I will most likely never go there again. By the time I finally came to pick up the car, I was no longer excited or looking forward to getting it. Robert was accommodating at the time of pick up and I did express my concerns to him and he said he would take them to his manager but, after the ordeal I experienced, I am not sure that communication will ever take place. I will say that Darus in the ceramic department was very customer service oriented and kept his word on getting back with me with updates and he was able to get my car in even though I was originally told that it could take up to 2 weeks to get the ceramic coating applied (I was never told this at the time of purchase). Anthony in the service department was helpful and made it right after originally putting 2 new tires on the front that did not match the back two that were left on. Robert was out for a few days and I received a voicemail from Axel stating that he was calling to give me an update stating that the matching tires were delivered and would be installed tomorrow and he would reach out to me when the work was done, and, of course, I never heard from him or anyone else so, again, I had to call and find out what was going on. I spoke to sales manager Hunter and Greg, both of which stated they would call me back with the information that I was concerned about and instead of them calling me back, I received calls from other individuals or I received no call at all. If I had a customer that was frustrated and had been waiting for over a week to pick up their vehicle, as a sales manager, I would at least have the courtesy to call the customer back even if I had asked someone else to follow up. I think that JH has gotten too big and has lost the one thing that keeps customers coming back and that is common courtesy and customer service. I am as of now, very happy with my car and for that, I am thankful. I guess at the end of the day, that is what I wanted to get out of the process but it would've been nice for it to have been a bit less stressful and time consuming. More

by SPOLLARDRN Verified Customer Verified Customer

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Greg was amazing from the start to finish. The processed started out easy but got a little difficult due to a trade in; however, Greg remain professional throughout the whole process and was The processed started out easy but got a little difficult due to a trade in; however, Greg remain professional throughout the whole process and was able to assist us with finalizing the sale. Looking for someone to be honest and kind at the same time check out Greg S. More

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Hunter had great enthusiasm awesome, dude I like 100% recommend him to someone else anyway recommend him to someone else anyway More

by WILDCHILD2192 Verified Customer Verified Customer

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This dealership is great to work with they give you a good deal and make sure you are satisfied.This is the only place I would buy a used vehicle good deal and make sure you are satisfied.This is the only place I would buy a used vehicle More

by CHARLES_HEGE Verified Customer Verified Customer

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Couldn't say one bad thing about the dealership. Jerry hunt is the best and I'll never shop another dealership keep up the phenomenal work. !!! Jerry hunt is the best and I'll never shop another dealership keep up the phenomenal work. !!! More

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Great! Awesome! The best place to buy! Great atmosphere! Great service farther sale! Top notch! Awesome! The best place to buy! Great atmosphere! Great service farther sale! Top notch! More

by WIJACKSO Verified Customer Verified Customer

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Great customer service and they helped me all with buying my car and and great respect. my car and and great respect. More

by JAYLENROBINSON0406 Verified Customer Verified Customer

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Not much different then the average steelership. Broken promises at the end of the day Broken promises at the end of the day More

by MR.GORZKOWSKI Verified Customer Verified Customer

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