Hugo Monterroso

Very nice people , good kjsibdjdksosjsjdjdkdkdjs jskzkd kdkdid jsjdjd jskdkdk kskdkdk sndkjd kwkdkd kwkdkd kdkdkd kdkekd dkdkdkdk kdkdkd kdkdid jsjdjd jskdkdk kskdkdk sndkjd kwkdkd kwkdkd kdkdkd kdkekd dkdkdkdk kdkdkd More

by JULYCUBA7 Verified Customer Verified Customer

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Very professional and courteous keeping you informed all the time about the service done to your vehicle the time about the service done to your vehicle More

by Postman54 Verified Customer Verified Customer

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Very Good Ok Fue una experiencia sumamente agradable Una reparación rápida y eficaz con una atención sumamente eficiente reparación rápida y eficaz con una atención sumamente eficiente More

by WILLIAMSVILLALOBOS1014 Verified Customer Verified Customer

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Communication was not good. All the required maintenance was not completed before coming to pick up All the required maintenance was not completed before coming to pick up More

by mehrmalek93 Verified Customer Verified Customer

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Great dealer and great service. Felipe explained everything and made the process feel really simple. Felipe explained everything and made the process feel really simple. More

by P_ALEJANDRA98 Verified Customer Verified Customer

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Quality service all around from all employees that are involved with the servicing of my vehicle. involved with the servicing of my vehicle. More

by m1259 Verified Customer Verified Customer

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It took 8 days to repair a problem that was scheduled for 4 hours. Never received outdated of the progress of the repair, I have to call and go to the dealer to find out the status. The car had a recall but 4 hours. Never received outdated of the progress of the repair, I have to call and go to the dealer to find out the status. The car had a recall but it was not mentioned in the final bill of what happened, for example if it was fixed or not. The rental car company only gave cars that are sold by your dealer, so if they don't get one you don't get one, I couldn't get a car so I canceled the rental. Never heard that before from a dealer when they use a rental car company. The repaired done appears to be good. More

by Pbolanos58 Verified Customer Verified Customer

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Hugo is one of the best knowledgeable service advisor. I have met in my 20 years of experience very attentive super customer friendly. I wish every advisor can be like Hugo. He answers the text messages i I have met in my 20 years of experience very attentive super customer friendly. I wish every advisor can be like Hugo. He answers the text messages in a manner timeframe. Very helpful. Out of all the Dodge dealers I’ve been to this is the only one with a decent service and great ad advisor. More

by guess1286 Verified Customer Verified Customer

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Too slow to make and finish any repairs. It seems to me that they do not respect their customers and are abusing them, perhaps due to a lack of competence in repairs. It seems to me that they do not respect their customers and are abusing them, perhaps due to a lack of competence in repairs. More

by armandito Verified Customer Verified Customer

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I went in for an oil change the system was never reset so it still showed as if it was never done. They brought my vehicle out was never told it was ready I was watching to see how long it would take so af it still showed as if it was never done. They brought my vehicle out was never told it was ready I was watching to see how long it would take so after 15 minutes I went and asked if they could charge me More

by lijajelo1 Verified Customer Verified Customer

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