Hugo Monterroso | Page 22
Assistant Service Manager
Kendall Dodge Chrysler Jeep Ram
13355 SW 137th Ave.
Miami, FL 33186
Dealership Experience
10 yrs, 4 mos
Industry Experience
10 yrs, 4 mos
Languages Spoken
English
Spanish
715 Reviews
Write a Review715 Reviews of Hugo Monterroso
November 28, 2024
He was extremely dishonest and flat out lied to me several times. Claimed a recall on my clutch had already been done when it had not. Then he lied again about not having the parts in stock so that several times. Claimed a recall on my clutch had already been done when it had not. Then he lied again about not having the parts in stock so that I would wait even longer and pick up my vehicle. He refused to provide me with his supervisor’s contact information also. After I spoke to the service director, Hugo Monterroso still has a job, amazing!!! What he did is borderline criminal, fraudulent and unprofessional. I will never go back to his dealer. More
Other Employees Tagged: Anthony Tamarit, Miguel Obregon
November 26, 2024
Yo opino que la compañía es excelente, buenos trabajadores y muy eficientes igual los manager y supervisores trabajadores y muy eficientes igual los manager y supervisores More
November 21, 2024
Excelwnte atención gracias por su vocación de servicio 100% recomendado siempre agradeció por su atencion 100% recomendado siempre agradeció por su atencion More
Other Employees Tagged: Anthony Tamarit, Miguel Obregon, Christian Povsic, Carlos Blanco, George Ruiz, Jose Lopez, Lazaro Varas, Paula Bean, Ruben Torres
November 18, 2024
I have consistently had a positive experience with Hugo Monterroso as my service representative. He is exceptionally hard-working and always goes above and beyond to get the job done. Whenever I have an em Monterroso as my service representative. He is exceptionally hard-working and always goes above and beyond to get the job done. Whenever I have an emergency with my Jeep, Hugo finds a way to accommodate me and resolve the issue promptly. I purchased my Jeep from this dealership and have continued to seek their services because of the outstanding support I receive from Hugo. His professionalism and dedication to customer satisfaction are truly commendable. I wouldn’t trust my vehicle with anyone else. More
November 18, 2024
Always have had an excellent experience at this dealership. No problem. Thank you very much dealership. No problem. Thank you very much More
Other Employees Tagged: Evan Starr
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