Hugo Monterroso
Hugo Monterroso at Kendall Dodge Chrysler Jeep Ram

Hugo Monterroso

Assistant Service Manager

Kendall Dodge Chrysler Jeep Ram

13355 SW 137th Ave.
Miami, FL 33186

Contact Me
4.5
620 Reviews

Dealership Experience

9 yrs, 8 mos

Industry Experience

9 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

4.5

620 Reviews

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620 Reviews of Hugo Monterroso

August 05, 2025

Dealership Rating
Employee Rating

Hugo is simply the best! As always, he went above and beyond to make sure everything was handled smoothly and professionally. His attention to detail, honesty, and great cust More

by MANAGER7
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

August 01, 2025

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I had the most amazing experience at this dealership! Carlos Blanco gave me the best service ever – he went above and beyond and truly exceeded all my expectations. His professionalism, attention to deta More

by Dolly Leyva
Service Price Transparency
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Recommend Dealer
Yes

August 01, 2025

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This dealership has quick service and unmatched customer service. Never had an issue and they are always willing to help. More

by BACMUSTANG
Service Price Transparency
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Recommend Dealer
Yes

July 31, 2025

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The delivery of the vehicle was very poor. Valet simply gave me the keys after I asked for them. Zero customer service left car parked awkwardly hard to exit. There was no explanation of.bill More

by albertderojas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Felipe Francisco

July 31, 2025

Dealership Rating
Employee Rating

The dealership is trustworthy. Not only that, this place has professionalism. They’re reliable and outstanding customer service. More

by Hazel Siu
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

July 31, 2025

Dealership Rating
Employee Rating

Excelente servicio, personal amable, atento y muy profesional, me realizaron muy bien los servicios que necesitaba mi carro More

by HERNANDEZ.SARA5
Service Price Transparency
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Recommend Dealer
Yes

July 31, 2025

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Excellent service as we broke down from out of state & was able to get Jeep repaired within 2 1/2 days without a appointment. Thank you for your service !!! More

by ianualerainy
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: George Ruiz

July 29, 2025

Dealership Rating
Employee Rating

The delivery of the vehicle was poor / non existent. Valet simply after I asked gave me keys and pointed me to a lot which was quite crowded . It was an exercise in parking contortions maneuvers to get More

by albertderojas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Antonio - Valet

July 29, 2025

Dealership Rating
Employee Rating

Felipe has made the process very smooth, he communicated the trucks status on a daily basis. I’m annoyed with the truck constantly having issues though More

by EVELYN510
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Francisco

July 29, 2025

Dealership Rating
Employee Rating

Hugo and Tony the service manager are spectacular. Every time I go, I feel like family. Grateful for this dealership and for them. More

by JALESSAN28
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Tamarit

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