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Howard Mei
20 Reviews
20 Reviews
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20 Reviews of Howard Mei
September 26, 2025
The customer service at BMW of Owings Mills is always top notch. Professional and accommodating. notch. Professional and accommodating. More
by marion3
Verified CustomerOther Employees Tagged: Derrick Edwards , Rachel in the service department
September 15, 2025
I moved to the East Coast from San Francisco in May 2025. Prior to the move, I was looking for a 2025 X2 M35i and out of the BMW dealership in the DelMarVa area, Howard Mei of BMW of Owings Mills returned m Prior to the move, I was looking for a 2025 X2 M35i and out of the BMW dealership in the DelMarVa area, Howard Mei of BMW of Owings Mills returned my call and was able to find me a vehicle that had everything I wanted. It was unallocated (lucky for me) and I was able to reserve and commit to purchasing. When I got off the plane, we went straight to the dealership and purchased it all in less than an hour! One of the best experiences ever!! Howard and the team definitely earned my business! In July 2025, I called Howard and asked about an Aventurin Red X7. He told me he had a build slot for a 2026 X7 and I could order it with everything I wanted. Too good to be true!! In 6 short weeks, my new X7 showed up at the dealership and in an hour and a half, I was on my way home with my newly ordered X7. Thank you, Howard and the BMW of Owings Mills team for the best service EVER!! You know who to make a great deal! For those who are looking for a new BMW, I highly recommend recommend Howard and BMW of Ownings Mills! More
by SBAUTISTA
Other Employees Tagged: Sherronda
September 09, 2025
Insufficient attention to details of new BMW, once sale was made couldn't get me off the lot fast enough. Example: speed limiter button was activate, I couldn't go over 20 mph after leaving lot. Came bac was made couldn't get me off the lot fast enough. Example: speed limiter button was activate, I couldn't go over 20 mph after leaving lot. Came back and they had no idea what was wrong. All weather floor mats were not in car, my wife caught the error. Sales manager sent email for any concern, I responded by leaving email and voice mail - no return. Going to another dealership for orientation. Not impressed with my experience at Owings Mills BMW. More
by garygolkiewicz
August 31, 2025
The car was delivered in a beautiful condition. Th best thing was the tech support person who spent the time to review all of the features to be programmed. My experience with other dealers has lac Th best thing was the tech support person who spent the time to review all of the features to be programmed. My experience with other dealers has lacked this essential experience More
by hweinersbw
August 07, 2025
Howard did an awesome job following up my wants and needs when it came to my new BMW X6. My expectations were met. I will recommend BMW at Owings Mills to my family and friends. Thank you! when it came to my new BMW X6. My expectations were met. I will recommend BMW at Owings Mills to my family and friends. Thank you! More
by emelvin76
August 03, 2025
Overall car buying experience and service are excellent and they all worked like a team. and they all worked like a team. More
by prashanthbvs
Other Employees Tagged: David Hess, Daniel Kim, Eric Lowery, Karen Anderson, Daniel Cushner
July 31, 2025
Howard was excellent. He notified me of every update concerning my new car build. The entire staff was very polite and professional. Howard was very knowledgeable about th He notified me of every update concerning my new car build. The entire staff was very polite and professional. Howard was very knowledgeable about the whole car search and ultimate personal build process. I had a very good experience. More
by GPS6834
July 17, 2025
Excellent Service Center, staff is always very helpful, vehicle is always ready as promised . Answered all my questions. vehicle is always ready as promised . Answered all my questions. More
by lbarnes5
Other Employees Tagged: Imran Javed, David Hess, Michelle Jackson, Mark Johnson, Derrick Edwards
July 02, 2025
My car buying experience was very easy. When I had an issue I was invited back in and everything was taken care of to my complete satisfaction. Thank you BMW OM for your great customer serv When I had an issue I was invited back in and everything was taken care of to my complete satisfaction. Thank you BMW OM for your great customer service. More
by michelehm1
