

Howard Finley
Service Advisor
Matthews Hyundai of Schenectady
4101 State Street
Schenectady, NY 12304
122 Reviews
Write a ReviewDealership Experience
1 yr, 10 mos
Industry Experience
53 yrs, 10 mos
Languages Spoken
English
122 Reviews of Howard Finley
September 25, 2025
Was the first time I bought my vechicle in for service at Matthew’s. Howard greeted me as soon as I walked into the service area and he was great. Called me with any updates and when I picked up my car demon Matthew’s. Howard greeted me as soon as I walked into the service area and he was great. Called me with any updates and when I picked up my car demonstrated excellent customer service. Experience was so good, if i purchase another Hyundai Palisade I will do to Matthew’s! More
September 24, 2025
I find the Service at Matthews is great. I have always been able to get an appointment when I wanted and pretty quick. The receptionist at the service desk is very lovely. I have always been able to get an appointment when I wanted and pretty quick. The receptionist at the service desk is very lovely. More
Other Employees Tagged: Joshua Croft, Dejon Lewis
September 20, 2025
Matthews is a great place for not only service but to buy a car. Great service and great people a car. Great service and great people More
Other Employees Tagged: Dejon Lewis
September 20, 2025
They kept me there forever or two hours. And then charged me $200 for a cabin filter I wasn’t prepared to do. That’s JUST SERVICE. Sales is worse. I bought my car and it had NO gas, was fil And then charged me $200 for a cabin filter I wasn’t prepared to do. That’s JUST SERVICE. Sales is worse. I bought my car and it had NO gas, was filthy, no bluelink set up, finance was a NIGHTMARE. I gave a perfect survey because I know the importance. This visit to service was the last straw. I’m getting a new Santa Cruz elsewhere. More
September 19, 2025
The only thing wrong is that after doing the inspection the wheels were tightened to much with a impact gun...I had. To use 2 Foo t pipe on. Lug wrench to. Loosen them. .no reason to tighten them that mu the wheels were tightened to much with a impact gun...I had. To use 2 Foo t pipe on. Lug wrench to. Loosen them. .no reason to tighten them that much. If someone got a flat they wouldn't, be able to change tire More
September 07, 2025
Everybody who works there is friendly and professional. They all remember me. I appreciate that. They all remember me. I appreciate that. More
Other Employees Tagged: Domonique Scott-Henry
September 07, 2025
Howard is very friendly and pays attention to my needs and very professional and courteous and very professional and courteous More
Other Employees Tagged: Dylan Mascari, Dejon Lewis
September 06, 2025
They were very nice, and kept me updated the whole time I was waiting, great dealership was waiting, great dealership More
Other Employees Tagged: Dejon Lewis