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Howard Finley

Overview Reviews (98) Inventory (440)

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Howard Finley

Service Advisor

Matthews Hyundai of Schenectady

4101 State Street
Schenectady, NY 12304

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4.8

98 Reviews

Overview Reviews (98) Inventory (440)

4.8

98 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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98 Reviews of Howard Finley

June 18, 2025

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Employee Rating

The staff at Matthews Hyundai are friendly and helpful. Howard assisted me at my most recent visit and gave me great guidance regarding my oil changes Howard assisted me at my most recent visit and gave me great guidance regarding my oil changes More

by carolebroadwater1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 19, 2025 -

Matthews Hyundai of Schenectady responded

Hi Carole- We're delighted to hear about your experience. Thanks for sharing! Feedback like yours reminds us why we do what we do. Please let us know what we can do for you in the future.

June 18, 2025

Dealership Rating

Employee Rating

The dealership is friendly and willing to help with questions. Howard is great I will always use them questions. Howard is great I will always use them More

by kronomomx

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 19, 2025 -

Matthews Hyundai of Schenectady responded

Hi- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

June 12, 2025

Dealership Rating

Employee Rating

Everyone at Matthews Hyundai went above & beyond, from the service to showroom! A+..Thank you! the service to showroom! A+..Thank you! More

by rwaterhouse826

Verified Customer

Service Price Transparency

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Syeed Holtzclaw

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Jun 13, 2025 -

Matthews Hyundai of Schenectady responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

June 10, 2025

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Employee Rating

They fit me in for an oil change in a week and got me in and out of there in the time promised. Was very impressed!! and out of there in the time promised. Was very impressed!! More

by jen

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 11, 2025 -

Matthews Hyundai of Schenectady responded

Hi Jen- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

June 08, 2025

Dealership Rating

Employee Rating

Diagnosed and fixed. Very pleasant experience. Friendly, courteous, convenient waiting room with coffee and WiFi. Very pleasant experience. Friendly, courteous, convenient waiting room with coffee and WiFi. More

by rkovach1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Howard Finley

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Jun 09, 2025 -

Matthews Hyundai of Schenectady responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

June 08, 2025

Dealership Rating

Employee Rating

I was a bit hesitant at first but once I got to talking to the staff I realized I was in good hands. The service advisor Monalysa Segure was absolutely great and the repairs were quick and I was treated wi to the staff I realized I was in good hands. The service advisor Monalysa Segure was absolutely great and the repairs were quick and I was treated with respect and kindness. The tech was great as well After the horrible experience at Garvey I was very pleased with Matthews. More

by mikejriley21

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dejon Lewis , Monalysa Segure

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Jun 09, 2025 -

Matthews Hyundai of Schenectady responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

May 31, 2025

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Employee Rating

I was in to have my horn fixed and an inspection. The staff were friendly and courteous. I was in and out I about an hour. The staff were friendly and courteous. I was in and out I about an hour. More

by ECOLE12

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 03, 2025 -

Matthews Hyundai of Schenectady responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

May 22, 2025

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Employee Rating

Everything met my expectations. Maintenance on my Hyundai Palisade was completed on schedule and done well. Maintenance on my Hyundai Palisade was completed on schedule and done well. More

by emuhl1@verizon.net

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 28, 2025 -

Matthews Hyundai of Schenectady responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

May 18, 2025

Dealership Rating

Employee Rating

Everyone was very nice! My car got taken care of quickly and they explained everything that they had done. My car got taken care of quickly and they explained everything that they had done. More

by alyssasnyder

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Domonique Scott-Henry, Dejon Lewis

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May 19, 2025 -

Matthews Hyundai of Schenectady responded

Hi Alyssa- Your satisfaction is our top priority. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

May 17, 2025

Dealership Rating

Employee Rating

They were very friendly and courteous. Would definitely go back again. Howard was great to work with Would definitely go back again. Howard was great to work with More

by JLTTAZ1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 19, 2025 -

Matthews Hyundai of Schenectady responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

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