Howard Finley
Howard Finley at Matthews Hyundai of Schenectady

Howard Finley

Service Advisor

Matthews Hyundai of Schenectady

4101 State Street
Schenectady, NY 12304

4.8
122 Reviews
4.8

122 Reviews

Write a Review

Dealership Experience

1 yr, 10 mos

Industry Experience

53 yrs, 10 mos

Languages Spoken

English English

122 Reviews of Howard Finley

September 25, 2025

Dealership Rating
Employee Rating

Was the first time I bought my vechicle in for service at Matthew’s. Howard greeted me as soon as I walked into the service area and he was great. Called me with any updates and when I picked up my car demon More

by Jmedina.etc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2025

Matthews Hyundai of Schenectady responded

Hi- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

September 24, 2025

Dealership Rating
Employee Rating

I find the Service at Matthews is great. I have always been able to get an appointment when I wanted and pretty quick. The receptionist at the service desk is very lovely. More

by satlupine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Croft, Dejon Lewis

Sep 29, 2025

Matthews Hyundai of Schenectady responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

September 24, 2025

Dealership Rating
Employee Rating

very nice and easy to work with. they got me in right away , and I was out in a short period of time More

by MADDYMURRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2025

Matthews Hyundai of Schenectady responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

September 22, 2025

Dealership Rating
Employee Rating

Very helpful, was Informative and honest. Everything completed as described. Work was completed faster than expected. More

by Marie-curran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2025

Matthews Hyundai of Schenectady responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

September 20, 2025

Dealership Rating
Employee Rating

Matthews is a great place for not only service but to buy a car. Great service and great people More

by marybrady5252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dejon Lewis

Sep 22, 2025

Matthews Hyundai of Schenectady responded

Hi Mary- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

September 20, 2025

Dealership Rating
Employee Rating

They kept me there forever or two hours. And then charged me $200 for a cabin filter I wasn’t prepared to do. That’s JUST SERVICE. Sales is worse. I bought my car and it had NO gas, was fil More

by Mike Gage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

September 19, 2025

Dealership Rating
Employee Rating

The only thing wrong is that after doing the inspection the wheels were tightened to much with a impact gun...I had. To use 2 Foo t pipe on. Lug wrench to. Loosen them. .no reason to tighten them that mu More

by kip_oconnor
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Sep 22, 2025

Matthews Hyundai of Schenectady responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

September 07, 2025

Dealership Rating
Employee Rating

Everybody who works there is friendly and professional. They all remember me. I appreciate that. More

by PFVOLKMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Domonique Scott-Henry

Sep 08, 2025

Matthews Hyundai of Schenectady responded

Hi- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

September 07, 2025

Dealership Rating
Employee Rating

Howard is very friendly and pays attention to my needs and very professional and courteous More

by Dave12117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Mascari, Dejon Lewis

Sep 08, 2025

Matthews Hyundai of Schenectady responded

Hi Dave-Thank you for sharing your great experience at Matthews Hyundai of Schenectady. Our team takes pride in providing friendly and helpful service, and we’re glad our service advisor kept you informed throughout the process. We look forward to welcoming you back for your future service needs! If you have any more questions, feel free to reach out anytime! Have a great day!

September 06, 2025

Dealership Rating
Employee Rating

They were very nice, and kept me updated the whole time I was waiting, great dealership More

by freddie0168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dejon Lewis

Sep 08, 2025

Matthews Hyundai of Schenectady responded

Hi Freddie-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

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