Howard Bush

This is the most terrible excuse for a service department I’ve ever seen. All my vehicles have come from Bradshaw/ Fred Anderson. I have most likely purchased my last car from this place. I bought a car last I’ve ever seen. All my vehicles have come from Bradshaw/ Fred Anderson. I have most likely purchased my last car from this place. I bought a car last year in March it has been in service dept at least 5 times and I just got it back today and before I get a mile down the road it’s doing the same thing. They tell me what it’s doing is normal well it’s a strange thing that I’ve had loaner Cadillacs while mine has been in service and not one of them do what my car is doing. This whole service dept is a JOKE!!!! Since Fred Anderson took over. The ONLY positive encounter is with my sales person Tony Bentley and the service advisor Howard Bush. They are unfortunately the middle man in this situation I would NOT recommend this service dept to my worst enemy. I will say this if my car leaves me stranded or gets me hurt in an accident because they say “nothing” is wrong with it there will be a lawsuit on Fred Anderson. They have had my car right at 2 weeks this time and only 21 miles was put on it and they say nothing is wrong with it they didn’t even hardly drive it to see the issue. We have several videos that we shared with them to show them the problem o we will get right on this and drive it a good bit and get it straightened out. 21 miles in almost 2 weeks that isn’t putting miles on it to find the problem. On one occasion they kept it over 7 weeks ridiculous and still I have the same problem. Unfortunately I can’t give negative stars. I hate going elsewhere for a car because of Tony and Howard both of those are good guys trying to make a living and they have to hear the bad stuff because of being the middle man. SERVICE DEPT SUCKS!!!!!!!!!!!! So I’ve had the car a year and about 4 months and it’s been in service over 3 months or more and still as of driving out of the service dept today STILL have the same problem.also to add to the problem I get the car back with ANTS all in it which was NOT there when I dropped off 😡😡😡😡 More

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Had to find own engine, had for 5 months and still not right. Poor service right. Poor service More

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The employees at Fred Anderson are very friendly and personable. I normally deal with Howard Bush when taking my vehicle for oil changes and normal maintenance service. He is always a pleasure to deal w personable. I normally deal with Howard Bush when taking my vehicle for oil changes and normal maintenance service. He is always a pleasure to deal with. More

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The dealership workers are very friend and ready to step up and help the customers up and help the customers More

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Had my oil changed and tires rotated everything went very professionally and I was very pleased. professionally and I was very pleased. More

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Great experience ! !! Howard Bush, Zach Moran, and Bryan in parts all did above and beyond tha call of duty!!! !! Howard Bush, Zach Moran, and Bryan in parts all did above and beyond tha call of duty!!! More

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2 weeks to get parts for vehicle repair and this lead to 3 weeks and 2 days without vehicle. Astronomical pricing lead to nearly $5000 bill for a simple oil pump and O2 sensor replacements. 3 weeks and 2 days without vehicle. Astronomical pricing lead to nearly $5000 bill for a simple oil pump and O2 sensor replacements. More

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I was lied to about my truck, it sat for 2 and a half months without getting fixed. They blamed it on the UAW strike. The parts they say was missing, I found them myself from another dealer. I purchased months without getting fixed. They blamed it on the UAW strike. The parts they say was missing, I found them myself from another dealer. I purchased the parts and they still wouldn't give me a exact date, of when my truck will be fixed. They were overcharging me for parts that was paid for thru my warranty company. Waste of time and money without my truck getting FIXED More

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I recently had a serious issue with my 2021 Traverse. I took it to Fred Anderson Chevrolet service department. Although it was the week of Easter and they were very busy ZACK the service manager listened I took it to Fred Anderson Chevrolet service department. Although it was the week of Easter and they were very busy ZACK the service manager listened to my problem and was able to help me. I can't say enough about the people that work there, from sales to service. They are GREAT! If you want a new or used vehicle or service, I recommend FRED ANDERSON CHEVROLET. More

by ALSUEMNICK Verified Customer Verified Customer

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It was pretty good did a wonderful job on my car I highly recommend them to anyone. recommend them to anyone. More

by nickifrank0422 Verified Customer Verified Customer

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