Hiram Lopez
Hiram Lopez at Manly Honda

Hiram Lopez

Service Advisor

Manly Honda

2777 Corby Ave
Santa Rosa, CA 95407

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4.6
46 Reviews
4.6

46 Reviews

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46 Reviews of Hiram Lopez

August 12, 2025

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Employee Rating

Good service and washed my vehicle this time which was nice . Had a screw on the tire after which I may of picked up after picking up the car More

by HOLLY.AUSTINSON
Service Price Transparency
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Recommend Dealer
Yes
Aug 12, 2025

Manly Honda responded

Hi Holly - Thank you for being our customer and sharing feedback on your most recent service visit. We strive to always provide a five-star experience, and we fell short. My name is Jose Rocha, Service Drive Manager, and I would like to better understand how we can improve to ensure we don't make the same mistakes. Is there a time I can call and take a few moments of your time? I look forward to hearing how we can improve. Best, Your Manly Honda Team!

August 08, 2025

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I had great customer service at Manly Honda for taking my car to be worked on for the first time. From the time it got there to the time it left. More

by djscrzn8789
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brittany Dunn

Aug 12, 2025

Manly Honda responded

We appreciate your business and feedback! Best, Your Manly Honda Team!

August 03, 2025

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Employee Rating

Carlo Verde provided me a STELLAR customer service experience! He goes above and beyond when he sees a customer even when he just walked into the lobby and that is what exactly he has done. His authen More

by Bunny516
Service Price Transparency
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Recommend Dealer
Yes
Aug 04, 2025

Manly Honda responded

Hi Bunny516, Thank you for being our customer and sharing feedback about your recent service visit. We aim always to provide a five-star experience, and I see that we fell short this time. I couldn't find your profile with your username. I’d appreciate more details on what went wrong so I can share that with our team to learn and prevent similar issues in the future. You can reach me at 707 535 1163 or email: jrocha@manlyauto.com. I will be back on Wednesday and Thursday, available from 9 am to 6 pm. Hope to connect soon. Until then, take care. Best, Your Manly Honda Service Team!

August 02, 2025

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We were please that our trunk latch was fixed quickly. Thank you for your quick service. More

by BOBANDROSE1
Recommend Dealer
Yes

Other Employees Tagged: Jose Rocha Jr

Aug 04, 2025

Manly Honda responded

Thank you for sharing feedback and for being our customer! Your Manly Honda Team!

July 25, 2025

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Employee Rating

Whenever I take my car to get fixed here, I’m always certain and confident that my car is gonna get the attention that he needs and I always get the top service from their employees this dealership unde More

by Jorgejr415
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sara Hamilton, Brittany Dunn

Jul 29, 2025

Manly Honda responded

Thank you for being our customer and sharing your feedback! Have a great rest of your week, and until next time! Best, Your Manly Honda Team!

July 25, 2025

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Hiram has always treated me with kindness. Noticed him not just helping customers but also his colleagues. He doesn’t mind going above and beyond for anyone. More

by Cesarmartinez0124
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Sara Hamilton

Jul 29, 2025

Manly Honda responded

Thank you for being our customer and sharing your feedback! Have a great rest of your week, and until next time! Best, Your Manly Honda Team!

July 25, 2025

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Employee Rating

Great customer service and great experience every time. My tech rep is always very Knowledgeable. Wouldn't go anywhere else. More

by Jorge Valencia
Service Price Transparency
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Recommend Dealer
Yes
Jul 29, 2025

Manly Honda responded

Thank you for being our customer and sharing your feedback! Have a great rest of your week, and until next time! Best, Your Manly Honda Team!

July 09, 2025

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Employee Rating

Hiram was super friendly, efficient, and knowledgeable of what was happening. He made sure I was well taken care of. He Had an Uber ready for me to get me back to work sincd he was aware I was on my lunch an More

by Normiz56
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Recommend Dealer
Yes
Jul 09, 2025

Manly Honda responded

Thank you for being our customer and taking the time to share your feedback! It really means a lot. We appreciate you and look forward to serving you again soon! Warmest regards, Your Manly Honda Team!

July 03, 2025

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Hiram knocked it out of the park. He made sure my vehicle was taken care of and was super professional the whole way through. Even the Lyft rides were great. More

by kmulgrew28
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 03, 2025

Manly Honda responded

Thank you for taking the time to share your feedback — we appreciate you and your business and look forward to serving you! Best, Your Manly Honda Team!

June 24, 2025

Dealership Rating
Employee Rating

I recently bought a used car from Manly Honda. A couple weeks later I noticed a noise. I brought it into the Manly service center to be checked. Two appointments later they told me no repairs were More

by Smar
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Ali Tanbakuchi, Erik Fritz

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