Higor was an excellent service rep and the dealership
delivered as promised on timing and cost.
delivered as promised on timing and cost.
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by Gmktpelletier
Service Price Transparency
Jul 22, 2025 -
Herb Chambers BMW of Boston responded
We're glad Higor provided excellent service and that everything was delivered as promised at Herb Chambers BMW of Boston. We look forward to serving you again! Safe travels!
The staff is nice, but didn’t return my call.
The cost of service is insanely high
The cost of service is insanely high
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by heather
Service Price Transparency
Jul 07, 2025 -
Herb Chambers BMW of Boston responded
Heather - I am truly sorry that your experience didn't match our high expectations. I would be happy to help in any way that I can and invite you to contact me at your convenience. Thank you, Melissa Steffy - General Manager - msteffy@herbchambers.com
Very efficient and professional checking me and ordering
a Lyft to and from the dealership.
a Lyft to and from the dealership.
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by Oliver
Service Price Transparency
Jul 03, 2025 -
Herb Chambers BMW of Boston responded
Thank you for your review, Oliver! We're so happy that our team could accommodate your needs! -Herb Chambers BMW of Boston
Fast and efficient, in and out in about forty minutes was
pleased with my service.
pleased with my service.
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by Udeasgriffith
Service Price Transparency
Jun 30, 2025 -
Herb Chambers BMW of Boston responded
We're glad to hear it! Thank you so much for the five-star rating! – Herb Chambers BMW of Boston
Higor os the best service advisor at this dealership.
Alwats very pleasant and professional. Dealership has been recently renovated, looks great.
Alwats very pleasant and professional. Dealership has been recently renovated, looks great.
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by DAN MCELHINNEY
Service Price Transparency
Jun 24, 2025 -
Herb Chambers BMW of Boston responded
Hi Dan, we're delighted to hear that Higor provided you with such excellent service at Herb Chambers BMW of Boston. Thanks for noticing our recent renovations, too! We appreciate your feedback and look forward to seeing you again soon!
Awesome customer service!
Came in for scheduled service, was in and out in a breeze!
Came in for scheduled service, was in and out in a breeze!
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by paul
Service Price Transparency
Jun 16, 2025 -
Herb Chambers BMW of Boston responded
Paul, thank you for choosing us! We'll see you next time. Safe travels! - The Herb Chambers BMW of Boston Team
They told me what was needed and that was fine.
My tires would be optional.
My tires would be optional.
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by nwalshjr
Service Price Transparency
Jun 09, 2025 -
Herb Chambers BMW of Boston responded
We truly appreciate your support—thank you for the five stars! – Herb Chambers BMW of Boston
I would like to take a moment to express my sincere
appreciation and gratitude to Higor Teixeira.
Higor has been my service advisor and has taken care of my vehicle for the past three years. He is hig
appreciation and gratitude to Higor Teixeira.
Higor has been my service advisor and has taken care of my vehicle for the past three years. He is highly professional, extremely knowledgeable, and consistently informative. He always ensures that everything is done thoroughly and to the highest standard.
During my most recent visit - when my coolant system failed and I encountered a few other issues, Higor once again stepped up and delivered exceptional service. As always, he went above and beyond, providing outstanding customer care.
It’s always a great experience bringing my vehicle to him for service at Herb Chambers BMW of Boston.
Thank you so much, Higor Teixeira!
Best,
Marat
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by maratantonyan
Service Price Transparency
Jun 02, 2025 -
Herb Chambers BMW of Boston responded
Hi Marat! We're delighted to hear about your positive experiences with Higor at Herb Chambers BMW of Boston! It's fantastic that his professionalism and dedication have consistently impressed you over the years. Thank you for sharing such a detailed review, and we're here whenever you need us next!
Hadi is an excellent salesman.
Higor is great in service.
Works well as a team
Higor is great in service.
Works well as a team
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by Ashraf.save
Service Price Transparency
Other Employees Tagged:
Hadi Eslami
May 26, 2025 -
Herb Chambers BMW of Boston responded
Hi Ashraf! Hi Charles! Thank you for leaving us this five-star review and for your kind words for Hadi from our sales and Higor from service at Herb Chambers BMW of Boston! See you next time!
I purchased my car elsewhere, but I'm confident this
would've been a better buying experience at Herb Chambers. I've been having my car serviced here, they are professional, courteous, and thorough.
would've been a better buying experience at Herb Chambers. I've been having my car serviced here, they are professional, courteous, and thorough.
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by Joanne
May 21, 2025 -
Herb Chambers BMW of Boston responded
Joanne, we're delighted to hear that our service team at Herb Chambers BMW of Boston has been meeting your expectations. Thank you for trusting us with your vehicle's care!
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