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Higor Teixeira
Higor Teixeira at Herb Chambers BMW of Boston

Higor Teixeira

Service Advisor

Herb Chambers BMW of Boston

1168 Commonwealth Ave
Boston, MA 02134

4.9
354 Reviews
4.9

354 Reviews

Write a Review

354 Reviews of Higor Teixeira

September 05, 2025

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Employee Rating

Excellent and professional services! Very nice teams and patient staffs to answer questions and provide excellency More

by Fang Wang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Gibbons, Matt Krappe, Hank Santos

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Sep 05, 2025

Herb Chambers BMW of Boston responded

Fang, thank you for the amazing review! We're glad our team was helpful and professional. We appreciate your feedback and hope to see you again at Herb Chambers BMW of Boston!

September 02, 2025

Dealership Rating
Employee Rating

Just had my 50 K check-up at Herb Chambers and Higor (Technician) was honest, thorough and professional. I would highly recommend them for BMW dealer service for theses reasons. More

by bathenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 03, 2025

Herb Chambers BMW of Boston responded

Thank you for sharing your feedback about Higor and the team! We truly appreciate your business and hope to see you again at Herb Chambers BMW of Boston. Safe travels!

August 29, 2025

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Employee Rating

James in service is excellent. The guys taking the cars at check in are great too. More

by Mitmmartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Gibbons, Matt Krappe, Hank Santos

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Sep 02, 2025

Herb Chambers BMW of Boston responded

Thank you for being a Herb Chambers BMW of Boston customer! James & the team look forward to seeing you again next time!

July 22, 2025

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Employee Rating

Higor was an excellent service rep and the dealership delivered as promised on timing and cost. More

by Gmktpelletier
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 22, 2025

Herb Chambers BMW of Boston responded

We're glad Higor provided excellent service and that everything was delivered as promised at Herb Chambers BMW of Boston. We look forward to serving you again! Safe travels!

July 04, 2025

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Employee Rating

The staff is nice, but didn’t return my call. The cost of service is insanely high More

by heather
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jul 07, 2025

Herb Chambers BMW of Boston responded

Heather - I am truly sorry that your experience didn't match our high expectations. I would be happy to help in any way that I can and invite you to contact me at your convenience. Thank you, Melissa Steffy - General Manager - msteffy@herbchambers.com

July 03, 2025

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Employee Rating

Very efficient and professional checking me and ordering a Lyft to and from the dealership. More

by Oliver
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 03, 2025

Herb Chambers BMW of Boston responded

Thank you for your review, Oliver! We're so happy that our team could accommodate your needs! -Herb Chambers BMW of Boston

June 28, 2025

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Employee Rating

Fast and efficient, in and out in about forty minutes was pleased with my service. More

by Udeasgriffith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Gibbons

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Jun 30, 2025

Herb Chambers BMW of Boston responded

We're glad to hear it! Thank you so much for the five-star rating! – Herb Chambers BMW of Boston

June 23, 2025

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Employee Rating

Higor os the best service advisor at this dealership. Alwats very pleasant and professional. Dealership has been recently renovated, looks great. More

by DAN MCELHINNEY
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Jun 24, 2025

Herb Chambers BMW of Boston responded

Hi Dan, we're delighted to hear that Higor provided you with such excellent service at Herb Chambers BMW of Boston. Thanks for noticing our recent renovations, too! We appreciate your feedback and look forward to seeing you again soon!

June 12, 2025

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Employee Rating

Awesome customer service! Came in for scheduled service, was in and out in a breeze! More

by paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Gibbons, Matt Krappe, Hank Santos

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Jun 16, 2025

Herb Chambers BMW of Boston responded

Paul, thank you for choosing us! We'll see you next time. Safe travels! - The Herb Chambers BMW of Boston Team

June 06, 2025

Dealership Rating
Employee Rating

They told me what was needed and that was fine. My tires would be optional. More

by nwalshjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 09, 2025

Herb Chambers BMW of Boston responded

We truly appreciate your support—thank you for the five stars! – Herb Chambers BMW of Boston

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