Hervey Ayala
Hervey Ayala at Randall Reed's Planet Ford

Hervey Ayala

Finance Manager

Randall Reed's Planet Ford

19000 Highway 59 North
Humble, TX 77338

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4.6
190 Reviews

Languages Spoken

English English

Spanish Spanish

4.6

190 Reviews

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190 Reviews of Hervey Ayala

June 04, 2025

Dealership Rating
Employee Rating

I bought a 2025 Maverick here with Rey and Rico's help. They found the truck with the configuration/accessories I wanted and within my budget. From information gathering to financing, it all went very sm More

by K. Rayees
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rey Calderon, Jose (Rico)

May 31, 2025

Dealership Rating
Employee Rating

VERY poor service. Took 5.5 hrs to buy a car - unreal! Very long Wait time between back and forth. More

by yanic.harel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Guy Guidry

May 21, 2025

Dealership Rating
Employee Rating

The way the financing was handled was not professional in my opinion. Approved for a vehicle but it had not been inspected so it did not pass inspection this should be done before the vehicle gets financed. More

by jamesmbuck1966
Recommend Dealer
No

May 09, 2025

Dealership Rating
Employee Rating

Sales representative and finance department made purchasing a new vehicle very easy and found the best suited vehicle for what I was looking for. More

by mannypr500
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 30, 2025

Dealership Rating
Employee Rating

They did amazing job and was really helpful and happy very with my new truck More

by lopezliz476
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zeke Moreno , Hector Estrada

April 14, 2025

Dealership Rating
Employee Rating

They were awesome to me and my family I got what I needed thank you More

by mitchell.mccoy05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy Harvey , Destiny

April 03, 2025

Dealership Rating
Employee Rating

Great and friendly sales staff; was no pressure or up sales. No issues with finance or aftermarket depts either. More

by Kevin#29
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin McKinnon, Guy Guidry

March 18, 2025

Dealership Rating
Employee Rating

Salesperson was wonderful and dedicated to the attention of the customer. I am looking forward to working with her in the future. I am not impressed with the service department. More

by RNBVRR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Destiny

February 10, 2025

Dealership Rating
Employee Rating

It was my first time going to this dealership and I love the experience, everything clear in the terms that make me buy my first truck. More

by saldanafrias
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan (JP) Perez

January 20, 2025

Dealership Rating
Employee Rating

The dealership was very clean and the employees were very helpful in assisting me with finding the best vehicle for me. More

by ayrielle.gonzalez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris and Aiden

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