Henson Montas

Absolutely disgusted with Central Florida Chrysler Dodge Jeep Ram. The 2022 RAM 1500 Classic was listed for $23,499 everywhere. They charged my husband $30,227 for the truck plus $13,443 in useless add-ons. Jeep Ram. The 2022 RAM 1500 Classic was listed for $23,499 everywhere. They charged my husband $30,227 for the truck plus $13,443 in useless add-ons. My husband specifically told the Finance Manager, Hernson Montas, that he has very limited education and could not read or understand the paperwork. They still rushed him through and added everything without any real explanation. We returned the very next day demanding they honor the advertised price and cancel the extras. We followed up with a certified letter and multiple emails. They have ignored every single attempt to fix this. This dealership knowingly took advantage of my husband. Extremely unethical and deceptive. Do yourself a favor and buy somewhere else. More

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Rate would be neutral but didn’t have that as an option. Had multiple services done. Originally went for an oil change technician left the glove compartment retractor unhooked and the positive battery termi Had multiple services done. Originally went for an oil change technician left the glove compartment retractor unhooked and the positive battery terminal went missing. I asked about it and I didnt even get a follow up about it. Had also order a part in which I left off that it was supposedly ordered and that I’d get a call if not the same day I’d definitely get a call the following day. Three days later no one reached out so went ahead called and the news was it hadn’t even been ordered. I had to continue to press to get any movement from anyone and while dealing with that the advisors were just pushing it amongst each other as to who the responsibility fell on. I know things can happen but some better communication would be nice and with the time the tech took I don’t see how he’s couldn’t double check his work. More

by colonjosue19 Verified Customer Verified Customer

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I bought a vehicle from them. I made them aware of a crack in the windshield (most likely from them detailing the car). A week later, they still have not resolved or come up with I made them aware of a crack in the windshield (most likely from them detailing the car). A week later, they still have not resolved or come up with a solution other than me driving over 8 hours to get it fixed. Hopefully it can get resolved soon. More

by Ben Verified Customer Verified Customer

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Adil was very helpful, very professional and helped me with everything we needed. Thank you so much. with everything we needed. Thank you so much. More

by yossibaharpa Verified Customer Verified Customer

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We had a very pleasant experience and everyone was very helpful! Thank you very much helpful! Thank you very much More

by Nmscuba Verified Customer Verified Customer

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The team was knowledgeable from Service to Sales to Signing. It was a seamless experience. Signing. It was a seamless experience. More

by cankuda Verified Customer Verified Customer

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Great dealing with Daniel Ortiz. Recommend 10/10 beat the other dealership on the same truck! Recommend 10/10 beat the other dealership on the same truck! More

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Gio is a great advisor. He is great at letting you know exactly how long everything will take and keeps you updated on your car. He is great at letting you know exactly how long everything will take and keeps you updated on your car. More

by heathbosse Verified Customer Verified Customer

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I purchased a jeep to be delivered but have had a hard time getting paperwork. Now I have the jeep but have no paperwork to get it registered. Each time I reach out I get a run around and still no paperw time getting paperwork. Now I have the jeep but have no paperwork to get it registered. Each time I reach out I get a run around and still no paperwork. The jeep was delivered without any temp plates or fuel in the tank. I can't drive my nice new jeep until I can get it registered. More

by Jeff Verified Customer Verified Customer

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Great service and thanks to Allie parr i was able to jump on my dream car on my dream car More

by tomitopr Verified Customer Verified Customer

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