Hank Loyd

Hank at Ferguson has been great, willing to work with me on getting the car I really wanted and let me know as soon as it came in. on getting the car I really wanted and let me know as soon as it came in. More

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Good experience. Hank helped us out and when he couldnt help he found the people who could as quickly as he could. I was given honesty at the capabilities of the vehi Hank helped us out and when he couldnt help he found the people who could as quickly as he could. I was given honesty at the capabilities of the vehicle and time to think it over which earned my respect. I liked Hank. Hank was able to answer or find answers to some of my needs that werent even dealership parts which was really cool and, again, made me trust them significantly more. Some selling points of vehicles on the lot that are attractive to me that other dealers weren't able to share or didn't hint at: 1) Hitch options and tow capabilities including tongue weight limitations 2) Button release of the engine auto-off instead of screen (touch screens wear quickly) 3) Sport mode versus economy 4) spare parts being widely available 5) tire shaving service for awd The only part of the vehicle that stands out as bad design is the electronic parking brake becoming an issue one way or another if the battery fails. More

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Appreciated Hank’s low key, low pressure presentation. I’d done my homework and pretty much knew what I’d be willing to commit to. Hank was very professional and experienced. I like dealing with guys like I’d done my homework and pretty much knew what I’d be willing to commit to. Hank was very professional and experienced. I like dealing with guys like him. More

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Excellent service. Hank was very friendly and helpful. Thank you for helping me with my vehicle! Hank was very friendly and helpful. Thank you for helping me with my vehicle! More

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From start to finish the whole experience with the Ferguson Family was very friendly and stress free! Hank, Faith, and Victory were amazing! Ferguson Family was very friendly and stress free! Hank, Faith, and Victory were amazing! More

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Hank made my car buying experience super simple & easy. Hank is very informative and truly is the best car salesman. Hank is very informative and truly is the best car salesman. More

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great customer service hank was a stand up guy he was super helpful and answered every question i had he didn’t know me from adam yet i left feeling like he was a friend super helpful and answered every question i had he didn’t know me from adam yet i left feeling like he was a friend More

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Hank was wonderful! He was very helpful and was willing to work with and for us. Hank gave us a wonderful new vehicle that we’re so happy with! He was very helpful and was willing to work with and for us. Hank gave us a wonderful new vehicle that we’re so happy with! More

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Always a great experience with Ferguson; shoutout to Hank Loyd (Subaru) he’s the very definition of going the extra mile. He’s approachable, friendly, and won’t stop until you have all your questions answere Loyd (Subaru) he’s the very definition of going the extra mile. He’s approachable, friendly, and won’t stop until you have all your questions answered and happy with your decision - why go anywhere else? More

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Experience was smooth and quick. Ty our sales person was excellent. Walked us through everything. Ty our sales person was excellent. Walked us through everything. More

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