Haley McDonald
Haley McDonald at Mercedes-Benz of Columbus

Haley McDonald

Service Manager

Mercedes-Benz of Columbus

7470 Veterans Parkway
Columbus, GA 31909

Contact Me
4.9
206 Reviews

Dealership Experience

4 yrs, 9 mos

Industry Experience

4 yrs, 9 mos

Languages Spoken

English English

4.9

206 Reviews

Write a Review

206 Reviews of Haley McDonald

March 24, 2026

Dealership Rating
Employee Rating

She is the best! Always. pleasant, always helpful, and goes above and beyond typical customer service. More

by allisonmiller531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2026

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're glad to hear we were able to make your experience a great one. Our team is always pleasant, always helpful, and goes above and beyond typical customer service. We appreciate you choosing us and look forward to the opportunity to help in the future!

March 23, 2026

Dealership Rating
Employee Rating

I appreciate Rochelle staying in touch about the vehicle, the service, and the cost. She’s a pleasure and represents Mercedes-Benz Columbus in a professional and knowledgeable manner. More

by kit.mcclung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington, Raul Navarro, Caitlyn Rusell , Kennedy McDonald

Mar 26, 2026

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're glad to hear that Rochelle kept you informed about your vehicle, the service, and the cost. She is a pleasure to work with and represents Mercedes-Benz Columbus in a professional and knowledgeable manner. We appreciate your feedback and look forward to serving you again in the future!

March 16, 2026

Dealership Rating
Employee Rating

I have been going to the Mercedes Dealership for 12 years and have always received top quality service from all concerned More

by jamiewrains
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 20, 2026

Mercedes-Benz of Columbus responded

Thank you for your loyalty and for sharing your positive experience with us! We're delighted to hear that you've consistently received top-quality service over the years. Your satisfaction is our priority, and we look forward to continuing to serve you with the same level of excellence in the future. If there's anything else we can do for you, please let us know!

December 31, 2025

Dealership Rating
Employee Rating

The first/initial contact was friendly/responsive and very helpful, most of all very informative, knowledgeable and and again friendly. My next purchase will be with every effort to purchase my next car More

by hermanbarnes1231
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2026

Mercedes-Benz of Columbus responded

Thank you for sharing your wonderful experience with us! We're delighted to hear that your initial contact with our team was friendly, responsive, and informative. It's our goal to provide knowledgeable and welcoming service to all our customers. We're thrilled to know that you're considering Mercedes Benz of Columbus for your next purchase and that we could be a part of such a special Christmas gift for your wife.

December 15, 2025

Dealership Rating
Employee Rating

I have been a customer that has been loyal to this dealership for over 11 years. I could easily go to Montgomery but wouldn't even consider it given my experience with Mercedes of Columbus over the ye More

by ktn112
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evelyn Tolbert

Dec 19, 2025

Mercedes-Benz of Columbus responded

Thank you for your incredible loyalty and for sharing your positive experiences with us over the past 11 years! We're thrilled to hear that our team, including Evelyn, has consistently provided you with excellent service and convenience, making it easy for you to choose us over other options. We truly appreciate your continued trust in Mercedes of Columbus and look forward to serving you and your four Mercedes vehicles for many more years to come. If there's anything else we can do for you, please let us know!

November 07, 2025

Dealership Rating
Employee Rating

Great staff and service department. Bought my second MB from this dealership. They are awesome to deal with!!! More

by delassiter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Andujar , Kennedy McDonald

Nov 07, 2025

Mercedes-Benz of Columbus responded

Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy. Congrats on the new vehicle!

November 03, 2025

Dealership Rating
Employee Rating

Always very professional and knowledgeable. Very friendly staff. This is my second purchase from this dealership. More

by patsileo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington

Nov 07, 2025

Mercedes-Benz of Columbus responded

Very friendly staff. This is my second purchase from this dealership.

September 11, 2025

Dealership Rating
Employee Rating

Excellent staff and service. They treat you well and get the job done on time. More

by fksyed79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Evelyn Tolbert, Rachelle Pennington , Rick Gilbert, Kailey Hood, Kennedy McDonald

Sep 12, 2025

Mercedes-Benz of Columbus responded

Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy!

August 29, 2025

Dealership Rating
Employee Rating

Outstanding customer service; the best I have experienced throughout my military travels across the country. I feel like family whenever I walk thru those doors. More

by Dwayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 29, 2025

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're grateful to have customers who are so thoughtful and kind. We appreciate you choosing us and look forward to the opportunity to help in the future!

August 12, 2025

Dealership Rating
Employee Rating

Everyone is always so helpful and knowledgeable. Rachelle keeps us up to date and lets us know of any problems. More

by BYARBROUGH96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2025

Mercedes-Benz of Columbus responded

Thank you for your kind words! We're delighted to hear that our team, especially Rachelle, has been helpful and knowledgeable in keeping you informed. We strive to provide excellent service and appreciate your feedback. If there's anything more we can do for you, please let us know!

1
...

Dealership Inventory (179 Vehicles)

new 2026 Mercedes-Benz AMG GLS 63 car, priced at $180,799
2026 Mercedes-Benz AMG GLS 63
new
SIGNATURECIRRUSSILVERMAGN exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz GLA 250 car, priced at $48,544
2026 Mercedes-Benz GLA 250
new
Midnight Black exterior
Automatic
All-wheel Drive
used 2026 Mercedes-Benz E-Class car, priced at $68,249
2026 Mercedes-Benz E-Class
used
Polar White exterior
Automatic
Rear-wheel Drive
new 2025 Mercedes-Benz Sprinter 2500 car, priced at $53,441
2025 Mercedes-Benz Sprinter 2500
new
Arctic White exterior
Automatic
Rear-wheel Drive
used 2024 Chevrolet Tahoe car, priced at $49,690
2024 Chevrolet Tahoe
used
Black exterior
Automatic
Rear-wheel Drive
used 2020 Mercedes-Benz GLE 450 car, priced at $29,693
2020 Mercedes-Benz GLE 450
used
Black exterior
Automatic
All-wheel Drive