Hailey Krumfolz

I just wanna start by saying I had a fantastic experience with BMW of Freehold Masimo. My salesman was wonderful. He was a young man, probably about 21 years old, but he handled himself like he was in the ca with BMW of Freehold Masimo. My salesman was wonderful. He was a young man, probably about 21 years old, but he handled himself like he was in the car business for 25 years. Great experience also Maria the sales manager I’ve bought many cars in my lifetime when I say many many she was probably the best sales manager I’ve ever dealt with with my buying experience also the finance person Pierre was wonderful he gave you no pressure he made you feel comfortable. He did a wonderful job great personality probably one of the best I ever dealt with also so as far as I’m concerned if you’re gonna buy a BMW I wouldn’t go any place but BMW of Freehold the experience was fantastic. I don’t know how much more I can say. This is my son‘s first car he’s 16 years old. He’s very happy and thank you for all the people that were involved with my sale. You made my son a very happy kid. Thank you so much, the Golembieski family More

by DARRENG012164 Verified Customer Verified Customer

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This was the easiest, most stress-free car buying experience i have Ernst had!! Nick was very helpful, knowledgeable, and courteous. He answered all of my questions and truly demonstrated what a car experience i have Ernst had!! Nick was very helpful, knowledgeable, and courteous. He answered all of my questions and truly demonstrated what a car buying experience should be More

by KYMBERLIEMORRIS Verified Customer Verified Customer

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Did not purchase from this dealership. Their Doc fee is $999 which is twice the average for most dealerships. That ended the conversation when I asked why it was so high and if it was nego Their Doc fee is $999 which is twice the average for most dealerships. That ended the conversation when I asked why it was so high and if it was negotiable. More

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I am SO glad I switched dealerships to Freehold BMW! Their employees truly have legendary customer service! From Melissa and Hailey in sales, to Kelly at service, they all treat me like a world class cu Their employees truly have legendary customer service! From Melissa and Hailey in sales, to Kelly at service, they all treat me like a world class customer, despite me purchasing a brand new bmw at another dealership! I purchased something from their parts dept...Michael was so courteous. I am actually happy to be giving this dealership my business! More

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I called 3 times to speak to Russ in finance, after he called saying he had a deal worked out, and I still haven't heard from him. Thanks, we've moved on. called saying he had a deal worked out, and I still haven't heard from him. Thanks, we've moved on. More

by MEGSCAV Verified Customer Verified Customer

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Tyler Danny and Hailey all provided exceptional customer service and made my experience very easy and smooth. I’d recommend BMW of freehold and those specific staff members to anyone looking for a car service and made my experience very easy and smooth. I’d recommend BMW of freehold and those specific staff members to anyone looking for a car More

by SEANBICKFORD7 Verified Customer Verified Customer

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Great experience well run store , gracious personnel and colleagues. Expedient process , financial discussion was thought colleagues. Expedient process , financial discussion was thought More

by ANTHONY.IZZO7 Verified Customer Verified Customer

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