Haciel Caro

Very good, very quick, clean punctual great quality service The work is there coordinated with each other and very helpful. All smell good accommodations hello service The work is there coordinated with each other and very helpful. All smell good accommodations hello More

by Goodlovermary267 Verified Customer Verified Customer

Report | Print

I was greeted right away at the service center when I parked. A review of job items was reviewed. Any additional services were discussed clearly. parked. A review of job items was reviewed. Any additional services were discussed clearly. More

by nawledge101 Verified Customer Verified Customer

Report | Print

Great experience overall, the salesmen are very helpful with any questions and provide great service. The purchase of the car was all very smooth! with any questions and provide great service. The purchase of the car was all very smooth! More

by juvntt Verified Customer Verified Customer

Report | Print

Problem to setup my bluelink app, everything I go no body has time to help me, it was so diferent when I went to buy it has time to help me, it was so diferent when I went to buy it More

by Arnoldo Verified Customer Verified Customer

Report | Print

I gave three stars because my Ioniq 9 SE lease costs $1621 monthly, which feels too high. If pricing was closer to $1000, I would rate five stars. The dealership itself is excellent, staff are helpful, $1621 monthly, which feels too high. If pricing was closer to $1000, I would rate five stars. The dealership itself is excellent, staff are helpful, and I recommend them, but cars are very expensive. More

by Artur Bikulov Verified Customer Verified Customer

Report | Print

To to to to to to to to to to to to to To to to to to to to to More

by ronnie26lopez Verified Customer Verified Customer

Report | Print

Returned my vehicle with scratches in the back. As if it was backed into something. next time I will request pics before and after. As if it was backed into something. next time I will request pics before and after. More

by lulush35 Verified Customer Verified Customer

Report | Print

Great experience Great service all around Everyone was very attentive and communicative Love the amenities the service center had to offer while we waited very attentive and communicative Love the amenities the service center had to offer while we waited More

by emily.araujo2911 Verified Customer Verified Customer

Report | Print

People are really nice here but it’s not the most comfortable dealership to be waiting at. I went in for service and was told it would be ready in 2 hours but after 2.5 hours I went up to the desk an comfortable dealership to be waiting at. I went in for service and was told it would be ready in 2 hours but after 2.5 hours I went up to the desk and asked for an update and it turned out my car had already been ready, it was just sitting out there. When I got into my car there were grease stains all over my steering wheel and center console. I had to clean it myself. My biggest concern is how you guys blast your music across the whole building with club type music. I just want to sit in peace and feel calm when I’m waiting around, not feel amped up. You guys play movies in your TV but we can’t even hear it because of the music. This is the same when I initially purchased my car there, it’s very irritating when you have to wait hours to sign papers and all you hear is loud club music blasting in your ear. I get that you guys are trying to stir up excitement, but for most of us it’s doing the exact opposite. Another concern is how strong your perfume/air freshener scent is in the building. I had to step out of the dealership a few times to get some fresh air. I’m not trying to be mean because I know everyone has different preferences in smells, but to me it smells like a shopping mall cologne shop. So the combination of the music and strong smells, it’s really hard to sit and wait inside your dealership. More

by Alex Verified Customer Verified Customer

Report | Print

Haciel was very friendly and helpful. Oil change was done very quickly. Always an Excellent Service at Downey Hyundai! Oil change was done very quickly. Always an Excellent Service at Downey Hyundai! More

by mariaf1964 Verified Customer Verified Customer

Report | Print