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Guillermo Hernandez
Guillermo Hernandez at Precision Honda

Guillermo Hernandez

Assistant Service Manager

Precision Honda

10645 Studebaker Rd
Downey, CA 90241

Contact Me
4.9
129 Reviews

Dealership Experience

30 yrs, 6 mos

Industry Experience

30 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

4.9

129 Reviews

Write a Review

129 Reviews of Guillermo Hernandez

November 01, 2025

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Employee Rating

I had to call too many times to get an update. Furthermore, I left several voicemails and got no call back. I was very disappointed. I had to remind the staff that my part had came in. It also too More

by noemail23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Steven Cuevas

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November 01, 2025

Dealership Rating
Employee Rating

Employees were very helpful and patient, and were very efficient with updating me on my service. More

by angelinabesqueda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Cuevas

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Nov 01, 2025

Precision Honda responded

angelinabesqueda, Thank you for taking the time and sharing your experience ! We’re delighted to hear that our team was helpful, patient, and kept you well updated during your service. Providing clear communication and great customer care is always our priority.-Dennis Alejo GSM

November 01, 2025

Dealership Rating
Employee Rating

Our experience with Guillermo is always pleasant. The rest of the staff is courteous, and the new facility is amazing. More

by Jgortiz72
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

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Nov 01, 2025

Precision Honda responded

Jgortiz72, thank you for sharing your experience ! We’re delighted to hear that Guillermo and the rest of our team continue to make your visits enjoyable. We also appreciate your kind words about our new facility it’s great to know you’re enjoying it. We truly value your continued support and look forward to serving you again soon!-Dennis Alejo GSM

October 31, 2025

Dealership Rating
Employee Rating

Too xxxx expensive Overpriced parts That's all you're gonna get Again, that's all you're gonna get More

by r.j.shackford
Recommend Dealer
No

Other Employees Tagged: Guillermo Hernandez

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October 30, 2025

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Employee Rating

Brand new, super modern, fresh, clean, bright and stunningly beautiful dealership and this includes the work garage. Very impressive! More

by Miguel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 31, 2025

Precision Honda responded

Miguel, Thank you for sharing your experience ! We’re delighted to hear that you enjoyed our new, modern, and clean facility. Our team takes great pride in maintaining a welcoming and impressive environment for all our guests both in the showroom and the service area. We truly appreciate your kind words and look forward to seeing you again soon!-Dennis Alejo GSM

October 29, 2025

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Employee Rating

Everyone I spoke with was very nice and attentive. I would definitely recommend anyone to come there. More

by saraimora
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

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Oct 29, 2025

Precision Honda responded

saraimora , Thank you for taking the time and sharing your experience ! We’re thrilled to hear that our team was nice and attentive during your visit. Your recommendation means a lot to us, and we look forward to welcoming you back to Precision Honda in the future!-Dennis Alejo GSM

October 29, 2025

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Employee Rating

Every thing was done nicely and on time. The place is very very nice. I look forward to visiting this place soon. More

by everardohernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gihan Gutierrez, Carlos Gonzalez, Carlos Villareal, Anthony Moran, Ernesto Cabrera, Steven Cuevas, Robert Pastor

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Oct 29, 2025

Precision Honda responded

everardohernandez, Thank you for taking the time and sharing your experience ! We’re delighted to hear that everything was completed on time and that you enjoyed our facility. We look forward to welcoming you back to Precision Honda soon!-Dennis Alejo GSM

October 29, 2025

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Employee Rating

Guillermo was very professional and courteous. Explained everything in detail. Great customer service Service was completed earlier than anticipated. More

by SAULSAUL1977
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

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Oct 31, 2025

Precision Honda responded

SAULSAUL1977, Thank you for sharing your experience ! We’re delighted to hear that Guillermo provided you with such professional and courteous service. Our team takes pride in clear communication and timely work, so it’s wonderful to know your experience reflected that. We truly appreciate your feedback and look forward to serving you again in the future!-Dennis Alejo GSM

October 28, 2025

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Employee Rating

Guermillo and his crew are great and always keep their customers budget in mind and safety when performing a service on my car for many years More

by rvaldez248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 29, 2025

Precision Honda responded

rvaldez248, thank you for taking the time and sharing your experience ! We’re so glad to hear that Guillermo and his team have consistently provided you with excellent service while keeping your budget and safety a top priority. We truly value your support and look forward to continuing to take care of your vehicle for many years to come!-Dennis Alejo GSM

October 26, 2025

Dealership Rating
Employee Rating

the best and kind staff, they’re all very helpful and always give the best feedback and advice on what to do with your car ! 10/10 More

by em
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gihan Gutierrez, Carlos Gonzalez, Carlos Villareal, Anthony Moran, Ernesto Cabrera, Steven Cuevas, Robert Pastor

Report | Print
Oct 27, 2025

Precision Honda responded

em, Thank you for taking the time and sharing your experience ! We’re thrilled to hear that our staff provided helpful advice and great service during your visit. Our team always strives to offer the best care and guidance for every customer. We truly appreciate your 10/10 review and look forward to seeing you again!-Dennis Alejo GSM

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