Guillermo Avila

I have to say a full evening at Lewisville Volkswagen may have been long but we had amazing service and buying a new car was definitely a positive experience! For starters Guillermo Avila was hands down am have been long but we had amazing service and buying a new car was definitely a positive experience! For starters Guillermo Avila was hands down amazing! A month ago we went in and looked at a car, after looking I wasn’t 100% sure that’s what I wanted. While leaving I explained to Guillermo that I didn’t want to be contacted and bothered, when I was ready I’d reach out if they had something. He is the first and ONLY salesman that has ever honored my request and that alone stood for something. That same day we met Chris Eagan and he was very understanding on things and absolutely friendly. Fast forward to July 25, we went back because I wanted to test drive the Atlas and Cross Sport. I have had a Jeep Grand Cherokee for the last 10 years and have loved my car but it was time for something new and VW had better to offer from the vehicles I was comparing. Guillermo had one pulled to the front waiting on me when we arrived. He answered all of my serious and silly questions and more. He got me what I wanted for my used trade in, he helped me get very close to what I wanted on the sale price of a new car and made the buying experience one to remember. Chris came back in the office and spoke to us again and went over some things and even helped us a little more on the price of the car. Chris was very polite, friendly, and respectful. Then John Chapman came in and moved some numbers around and got us a great deal on the Wheels and Tires warranty and explained everything the absolute best so that we understood what was covered. He was super genuine, helpful and respectful! These three men along with the GM were hands down amazing! We didn’t get to meet the GM but I’d say it says something when he didn’t run me off or laugh in my face after my initial offer on the new car, instead he worked some numbers and got closer to the offer than I expected! We thank you Lewisville Volkswagen for giving us a positive experience and taking care of us to the best of your ability. More

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Lewisville VW got it right! I was extremely satisfied with my experience with the entire members of the team. Guillermo really showed up for me, listened to my needs, and execut I was extremely satisfied with my experience with the entire members of the team. Guillermo really showed up for me, listened to my needs, and executed the deal. Thank you VW Lewisville! More

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David Malloy had great customer support and Ivan had a smooth sales pitch and sold me a good car smooth sales pitch and sold me a good car More

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Great customer care. very happy with my purchase. Mr. Avila was very helpful and answered all my questions. very happy with my purchase. Mr. Avila was very helpful and answered all my questions. More

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Guillermo made the car buying experience great again! Quick in and out, no more spending hours waiting or haggling. On top of that, Joe in Finance wraps things up nicely ensuring you have the best financ Quick in and out, no more spending hours waiting or haggling. On top of that, Joe in Finance wraps things up nicely ensuring you have the best financing available. Stop in and see them today! More

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Satisfied with their work even when 3 recalls of very short time done at the same time short time done at the same time More

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We always love coming to the dealership. we know so many people there. always friendly and helpful. we know so many people there. always friendly and helpful. More

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I always feel so welcome at this dealership. This is the main reason I have been coming back for 10+ years! Thank you for another beautiful car and wonderful service, David and John! This is the main reason I have been coming back for 10+ years! Thank you for another beautiful car and wonderful service, David and John! More

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I really appreciate how easy Guillermo made my buying experience. There was no pressure, no sales tactics that give salespeople a bad reputation. I highly recommend reaching out to Guillermo, and his tea experience. There was no pressure, no sales tactics that give salespeople a bad reputation. I highly recommend reaching out to Guillermo, and his team the next time you’re in the market for a vehicle upgrade. More

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Great experience! !! It 1st time I brought a car online and out of state. The process smooth a little lengthy but they help me all the way through. !! It 1st time I brought a car online and out of state. The process smooth a little lengthy but they help me all the way through. More

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