Guilherme Rocho

Amazing experience, highly recommend! Everything was very easy and smooth. In love with my new car. Everything was very easy and smooth. In love with my new car. More

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Easy 5-star review for Gui and the team at Flagship. I asked for quick and easy and they delivered...literally and figuratively. Paperwork was fast/simple and the car was delivered next day. Highly reco I asked for quick and easy and they delivered...literally and figuratively. Paperwork was fast/simple and the car was delivered next day. Highly recommend. Ask for Gui... he was super professional and took his time to explain all aspects of the vehicle. More

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I recently had the pleasure of purchasing a vehicle from Flagship Mercedes, and I must say, the experience was nothing short of exceptional. Guilherme, provided thorough and detailed information throughout Flagship Mercedes, and I must say, the experience was nothing short of exceptional. Guilherme, provided thorough and detailed information throughout the entire process, making me feel confident and informed every step of the way. The amenities at the dealership were top-notch - their cappuccino is truly out of this world! But what really made the experience stand out was the test drive. Guilherme handed me the keys, and I felt like a kid riding a bike for the first time - pure exhilaration! Guilherme's expertise, patience, and passion for the brand made my dream of owning a Mercedes a reality. I'm so grateful for his guidance and support throughout the process. I'll definitely be returning to Flagship Mercedes for my future cars. If you're in the market for a new car, I highly recommend working with Guilherme and the team at Flagship Mercedes. Five stars isn't enough - they deserve ten! More

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Very clean, Everyone make you feel welcome very professional staff I get exactly what I was looking for professional staff I get exactly what I was looking for More

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My husband and I are very happy with Guilherme at Lynnfield location who went beyond to help us making our Mercedes Benz purchase fast, smooth and enjoyable experience. His knowledge about every step Lynnfield location who went beyond to help us making our Mercedes Benz purchase fast, smooth and enjoyable experience. His knowledge about every steps and process truly amazed us. Guilherme is a true champion and a great contribution to your team. More

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It’s my first leasing ! ! Guilherme and Darnell they are so amazing people and good works. I recomendes this store !!! Thank you, Thuiza Cid ! Guilherme and Darnell they are so amazing people and good works. I recomendes this store !!! Thank you, Thuiza Cid More

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I went to the dealership twice, I didn't buy the car the first time, but the salesman Guilherme insisted I buy the car so I went back to him and we negotiated, where Guilherme did his best to make sure I bo first time, but the salesman Guilherme insisted I buy the car so I went back to him and we negotiated, where Guilherme did his best to make sure I bought it and was happy. Guilherme provided great service, he understood what I wanted and my possibilities. More

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Overall good experience, sales team helpful and knowledgeable, process was very efficient, didn’t waste my time in any way knowledgeable, process was very efficient, didn’t waste my time in any way More

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They truly care about keeping your business. Gui my salesperson could not have been nicer. Darnell in Finance is exceptional Gui my salesperson could not have been nicer. Darnell in Finance is exceptional More

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I just bought my second Mercedes-Benz GLE350 from Flagship Motorcars of Lynnfield, and the whole experience was fantastic! I knew exactly what I wanted and had already started negotiating with ano Flagship Motorcars of Lynnfield, and the whole experience was fantastic! I knew exactly what I wanted and had already started negotiating with another dealership (Mercedes Westwood) but I wanted to shop my options and ended up choosing this dealership because of Gui Rocho. Gui made me feel valued and provided amazing customer service. The process was quick and smooth. After Gui, I met with Finance Director, Gil Otero. Gil was super friendly and made sure I got the right package while explaining why other options might be important and the risk of not purchasing them for my new vehicle. Once the finance stuff was done, I met with Elder Perez, the Product Concierge. Elder was great! He helped me set up the app and walked me through all the vehicles cool tech features like the virtual assistant and active parking assist. The only hiccup I had was my credit got run three times, even though I knew I wanted to go with Mercedes Financial since I've used them before to purchase my previous vehicle. Overall, thanks to everyone at Flagship Motorcars of Lynnfield for helping me get my second Mercedes-Benz. I'll definitely be recommending you to others! More

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