Gregory Howard

We took our vehicle in to get a recall fixed in it. It was a very productive service. The place was packed with people getting their vehicles serviced but, even though they were busy we were impressed It was a very productive service. The place was packed with people getting their vehicles serviced but, even though they were busy we were impressed with how fast they got our service done. Im glad I didn't have to travel elsewhere to get this service done. More

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Only problem was the puck hole system for the fifth wheel hitch was out of line. My hitch did not fit although there were no change in the hole line up from my trade in to what I bought. I had to cancel a hitch was out of line. My hitch did not fit although there were no change in the hole line up from my trade in to what I bought. I had to cancel an RV trip and was charged for it without a refund. One of the main reasons I bought a Dually was to pull my fifth wheel. Dustin made sure the part I needed was ordered. Hopefully we get that installed soon. Still it’s an inconvenience to drive 1 hour to the dealership and wait for an installation of the part needed. That will be an all day event. Please make it right for me!!! More

by rpkal Verified Customer Verified Customer

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Never spoke with the service advisor I had an appointment with but the other advisors were very helpful. Unfortunately just an oil change took over an hour and a half even when it was scheduled and I arrived with but the other advisors were very helpful. Unfortunately just an oil change took over an hour and a half even when it was scheduled and I arrived 15 minutes early. The department was kind and courteous and I can’t put any blame on them for the long service times. More

by RICHARD Verified Customer Verified Customer

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The store was very clean, managers were very helpful The salesman Marco answered all my questions. salesman Marco answered all my questions. More

by ronmusquiz730 Verified Customer Verified Customer

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The employees in the service department are great. I been using Seguin Chevrolet service for a few years now since I’ve bought two trucks from them. The only complaint I have is every bill from them I I been using Seguin Chevrolet service for a few years now since I’ve bought two trucks from them. The only complaint I have is every bill from them I have received the labor cost is over half the total bill. Happy with them, but will continue to look for a more affordable vehicle maintenance option. More

by slaughter.nicholas Verified Customer Verified Customer

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The service and team are great. I really like how the team treats me and they will have my business for as long as it continues. To be clear, I’d give five stars for the actual serv I really like how the team treats me and they will have my business for as long as it continues. To be clear, I’d give five stars for the actual service and experience at the dealership. Four stars because The amount of post service communication is a little much. Texts and emails for weeks. Dial it back a little and it would be five stars. More

by michaeltmurphy88 Verified Customer Verified Customer

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Like any other place ,just depends on the person who’s helping you.took my truck in for right turn signal working intermittently the first advisor even took a picture that it wasn’t working.go back later helping you.took my truck in for right turn signal working intermittently the first advisor even took a picture that it wasn’t working.go back later that day and they said it’s working now and can’t do anything about it.took back two months later got a different advisor told him the problem.they called me back that it was fixed saying they just had to do an update on the ecm or something like that. I give Ethan five stars.they previous person I worked with below average More

by grripster Verified Customer Verified Customer

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Mixed messages, poor clarity and very little follow through. We expected better service but dealt with challenges all along the way through. We expected better service but dealt with challenges all along the way More

by Jljhsdom.sd Verified Customer Verified Customer

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It's the best dealership in the world! There service and sales are top notch! They know how to treat each customer from start to finish and they have the best deals! There service and sales are top notch! They know how to treat each customer from start to finish and they have the best deals! More

by arobinson29 Verified Customer Verified Customer

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They made it like, they know what you need for your life stily,our daily needs AND VERY PRETTY CARS,gg stily,our daily needs AND VERY PRETTY CARS,gg More

by gracielagranados1960 Verified Customer Verified Customer

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