Gregory Bell

They were not very quick, too hard to schedule, and left the car pretty dirty after the maintenance/recall work. the car pretty dirty after the maintenance/recall work. More

by WNG4 Verified Customer Verified Customer

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The service center people were professional, helpful, honest with me, and offered me a rental car while mine was in the shop. The length of time I had to wait for the car to be fixed was 3 weeks! Though honest with me, and offered me a rental car while mine was in the shop. The length of time I had to wait for the car to be fixed was 3 weeks! Though it took a while to get the parts and the rental cost grew, They didn’t charge me for the whole time. I was grateful for that and the use of a rental car. My Jetta is fixed now and running well. More

by 1MOONGAZER Verified Customer Verified Customer

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Very happy with our service at VW of Salem. Ryan is an awesome technician & all the service staff is amazing. Ryan is an awesome technician & all the service staff is amazing. More

by JULESTAUFF Verified Customer Verified Customer

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Very polite and courteous treated me like a person instead of a number very kind place to come instead of a number very kind place to come More

by JACKYLROBERTSON0155 Verified Customer Verified Customer

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Was very happy with my service. Cost was more than expected. Service was great! Would use you again. Cost was more than expected. Service was great! Would use you again. More

by TERRI4GVN Verified Customer Verified Customer

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the dealership had a good atmosphere it was clean the staff were respectfull and friendly staff were respectfull and friendly More

by KOEYKREISS Verified Customer Verified Customer

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They did a fantastic job, as they done for the last twenty five years, since I purchased the car from this dealership! Thank you! twenty five years, since I purchased the car from this dealership! Thank you! More

by DENISAN Verified Customer Verified Customer

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The dealer rather than replacing the wiring harness which had been indicated for a P13CE failure code - instead did a botched job of repairing the harness at higher cost. That has failed and now requires war had been indicated for a P13CE failure code - instead did a botched job of repairing the harness at higher cost. That has failed and now requires warranty repair or replacement. I have very low confidence that this repair will last. This is the second extremely expensive repair that has failed and had to be redone. The first repair was replacement of an ABS module. The factory module was defective and leaked immediately requiring replacement. The staff are wonderful people. But I now seriously question the dealerships quality control and decision making. More

by DIRK12 Verified Customer Verified Customer

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Very good Results at a reasonable price. Very nice waiting room with hot chocolate and creamer. Very nice waiting room with hot chocolate and creamer. More

by MXSPEED656 Verified Customer Verified Customer

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VW Salem is very courteous and clear on what will be done and how much it will cost. and how much it will cost. More

by FACE2FEET Verified Customer Verified Customer

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