Gregg Bassett | Page 8

Loss of customer Came in for a fuel pump replacement, nothing else wrong to the vehicle whatsoever. Ended up leaving with nothing fixed on top of a newly broken seat b Came in for a fuel pump replacement, nothing else wrong to the vehicle whatsoever. Ended up leaving with nothing fixed on top of a newly broken seat belt buckle. Said that they didn’t even sit in the driver seat and refuse to even look at the buckle or fix it, so i guess im the liar? Major safety issue right there. Mmm wish i could rate a 0, terrible service and the employee who dealt with me, unprofessional. Definitely will not be coming back. More

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Caring customer service I am amazed at the caring personalities from welcome desk to management and owners, and everyone in between. My husband is very ill, we have 3 childre I am amazed at the caring personalities from welcome desk to management and owners, and everyone in between. My husband is very ill, we have 3 children, and this has been a very difficult year for us in many ways. The way we have been received and accommodated in our circumstance is beyond what’s expected. It is almost as if they run their business as a ministry. We are very blessed by the genuine concern and love poured out by this group! This along with the fact that SUBARU is an amazing product, you can’t go wrong with W &L as your choice of dealership to purchase not just your next, but all vehicles! I wouldn’t go anywhere else! Thank you! With all my heart! NCB More

by dcbieb Verified Customer Verified Customer

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Excellent staff and dealership Sales members were very helpful and accommodating. Service staff was very knowledgeable and provided information about upcoming services. All around Sales members were very helpful and accommodating. Service staff was very knowledgeable and provided information about upcoming services. All around excellent experience at W and L. More

by IYOUNG1176 Verified Customer Verified Customer

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“BEAUT” iful & top shelf! My second new Subaru from W&L, Kyle did an amazing job and is the number one ranked beauty at the dealership! Everyone was very helpful and profession My second new Subaru from W&L, Kyle did an amazing job and is the number one ranked beauty at the dealership! Everyone was very helpful and professional! More

by bm8561 Verified Customer Verified Customer

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trade-in purchase of new Subaru Forester We dealt with 2 salespeople who were both courteous, enthusiastic and knowledgeable which made our experience positive. Both followed up with us to en We dealt with 2 salespeople who were both courteous, enthusiastic and knowledgeable which made our experience positive. Both followed up with us to ensure all quality and concerns were addressed. A third salesman oriented us to our new vehicle and was very patient and thorough. Overall we have no complaints!! Great experience!! More

by baxtertroutrun Verified Customer Verified Customer

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Awesome family owned dealership ! The staff at W&L Subaru worked with my wife & I to get us a great deal on a new Forester Premium. Thanks to everyone involved! The staff at W&L Subaru worked with my wife & I to get us a great deal on a new Forester Premium. Thanks to everyone involved! More

by wiredlongs Verified Customer Verified Customer

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Excellent Great place and professional staff. Couldnt have asked for a better experience. I highly recommend visiting W and L, superb sales and service staff. Great place and professional staff. Couldnt have asked for a better experience. I highly recommend visiting W and L, superb sales and service staff. K More

by IYOUNG1176 Verified Customer Verified Customer

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I felt the price was a little high considering the work that was done! Other than that I was completely satisfied with the overall experience! that was done! Other than that I was completely satisfied with the overall experience! More

by jfranklin47 Verified Customer Verified Customer

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Great experience Mike was informative and attentive to our needs. We are very happy with how everything unfolded into a win-win experience for all of us! Thank you! Mike was informative and attentive to our needs. We are very happy with how everything unfolded into a win-win experience for all of us! Thank you! More

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Awesome! Made the process quick and easy. Everyone was extremely friendly. Mike answered all my questions and got me the best deal possible. Would definitely Made the process quick and easy. Everyone was extremely friendly. Mike answered all my questions and got me the best deal possible. Would definitely recommend to friends and family More

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