Giovanni Ayyob

Sales man was not transparent and trustworthy. Dealer was also not good. Very bad customer service. Dealer was also not good. Very bad customer service. More

by NAGHMA_SARWAR Verified Customer Verified Customer

Report | Print

We had a very good experience. I will recommend them in the future. Thank you I will recommend them in the future. Thank you More

by wgeorge7 Verified Customer Verified Customer

Report | Print

The loan was never explained to me was a rushed process. I put $23,000 down on a $43,000 used car and my down payment disappeared now I have a $44,000 loan active and was wondering where the xxxx did my $23 I put $23,000 down on a $43,000 used car and my down payment disappeared now I have a $44,000 loan active and was wondering where the xxxx did my $23,000 down go to More

by blessedman813 Verified Customer Verified Customer

Report | Print

Moe did a great job. Very professional and answered all our questions or found the answer. He has continued to help a week later with any and all concerns. Very professional and answered all our questions or found the answer. He has continued to help a week later with any and all concerns. More

by tabrandys Verified Customer Verified Customer

Report | Print

Overall experience I did not leave entirely satisfied, not only does the dealer say the unlimited protection is apart of the "sale price" it isn't, they add an additional 1900 to the price to "add their p not only does the dealer say the unlimited protection is apart of the "sale price" it isn't, they add an additional 1900 to the price to "add their protection" which to me doesnt seem to do anything beneficial. Dealer also says it omits mistakes on post but 3 mistakes, car did not come with a back up camera, Bluetooth, nor vanity mirror with light. When I picked up the car the following day I wasted an hour to get it, which could have been done the day before, thus making me late to work. And front desk does not greet at all. I stood at the desk for 2 minutes waiting for the receptionist to look up from her phone, but she did not so I interjected myself so she was aware I was there. This happened not once but twice. More

by staird715 Verified Customer Verified Customer

Report | Print

While I had a good experience test driving after going over my paperwork at home I felt like I had been mislead the whole time about my deal. This is because I wasn’t truly given all the information up fr over my paperwork at home I felt like I had been mislead the whole time about my deal. This is because I wasn’t truly given all the information up front despite asking multiple times for numbers. I also felt that I was sold on something based on misleading information which overall did impact my whole outlook on the experience. I do appreciate them taking the time to talk to me about my concerns and going over everything with me afterwards the fact. More

by rosali.salazarr Verified Customer Verified Customer

Report | Print

Great experience, George was very helpful throughout the process and in the end put us in the right car process and in the end put us in the right car More

by scubahead Verified Customer Verified Customer

Report | Print

From the initial call to Brandon Honda they went above and beyond to be able to purchase a vehicle for my family. We are grateful and thankful to the whole team, Mr. Ivan Is an outstanding financial perso and beyond to be able to purchase a vehicle for my family. We are grateful and thankful to the whole team, Mr. Ivan Is an outstanding financial personnel 💪💪💪💪 As for Juliana, she went above and beyond taking care of my trade-in And making me feel comfortable at that dealership special thank you to the whole Honda team. I'm glad I purchased my vehicle from the dealership. My family is very happy with the vehicle I purchased thank you so much Team God bless this establishment sincerely Alberto. More

by blessedman813 Verified Customer Verified Customer

Report | Print

Destynie and Mohammad were pleasant to work with but the actual purchase transaction was painful, took way too long and we still do not have any information on the warranty that was touted so heavily as a r actual purchase transaction was painful, took way too long and we still do not have any information on the warranty that was touted so heavily as a reason to use Brandon Honda vs a competitor. The delivered car was very poorly detailed. We found a magazine with the previous owner’s name and address in the back seat pocket as well as her phone number and address in the navigation system, clearly violating numerous laws around data privacy. I would have also expected the outside to be washed but that was less concerning then the data privacy concerns. The time to complete the transaction was abysmal we have purchased houses in less time. The process started around 9am and it took to around 5pm to finish on a car we came to look at (and a single test drive). We did not need qualification or vetting it purely took an absurd amount of time. In addition, the finance company recommended (in order to get a discount they would only offer with financing, as we would have much preferred not to finance) 8 days later still can not produce a loan number and has asked for the same material numerous times. We have since found out that finance company has numerous government violations outstanding for deceptive practices. This was not disclosed by Brandon Honda finance dept. The finance company also has numerous ethics complaints against it. It is shocking that this is the company recommended by Brandon Honda. We also did not realize until late in the day that Brandon Honda does not sell Honda certified pre-owned cars but uses their own certification process that they claim is better (but given the sloppiness in getting the car ready to sell - leaving in the car easy to see previous owner details - one wonders if the car went through any verification at all - very tempted to call the pervious owner to see what issues the car may have and to let them know their information was available to anyone who test drove the car). More

by LJ Verified Customer Verified Customer

Report | Print

Nice selection of Honda autos. Sales reps (mo and zee) were helpful and knowledgeable, but not at all pushy. Very happy with our purchase. Sales reps (mo and zee) were helpful and knowledgeable, but not at all pushy. Very happy with our purchase. More

by MICHAELIS3927 Verified Customer Verified Customer

Report | Print