Gina Mastrovito-Smith
Gina Mastrovito-Smith at Mastrovito Hyundai

Gina Mastrovito-Smith | Page 24

Customer Care Manager/Community Events Coordinator/Reception

Mastrovito Hyundai

5194 Commercial Dr
Yorkville, NY 13495

Contact Me
4.9
277 Reviews

Hello! My name is Gina Mastrovito-Smith and I am the Customer Care Manager at Mastrovito Hyundai. You can meet me at the reception desk! Prior to working at Mastrovito Hyundai, I was an elementary school teacher and an Assistant Principal for 22 years. Please contact me at 315-736-8356 with any questions or concerns. I'd be happy to assist you!

Dealership Experience

5 yrs, 2 mos

Specialties & Trainings

Education/Leadership

Customer Service

4.9

277 Reviews

Write a Review

277 Reviews of Gina Mastrovito-Smith

May 24, 2022

Dealership Rating
Employee Rating

There was some initial miscommunication, But after bringing it to the owners attention. Everything was made right and everyone was very nice and apologetic! They even offered to make my first months p More

by jmcgrathiii
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Mastrovito, Tony Licari, Dzejla Bungur , Max Carbone

May 28, 2022

Mastrovito Hyundai responded

Thank you so much for your business! Our customers are very important to us, and always want your experience to be exceptional. We are happy that everything worked out and hope to see you again in the future. Thank you for your business and for the recommendation. We sincerely appreciate it. #makeyourmovetomastrovito

May 21, 2022

Dealership Rating
Employee Rating

The casual relaxed atmosphere was inviting. Everyone I met was friendly and engaging. Made car shopping less stressful. More

by prdzoo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Mastrovito , Max Carbone, Justin Maggiolino

May 25, 2022

Mastrovito Hyundai responded

Thank you SO much for this review. We sincerely appreciate your business and hope to see you again in the future. #makeyourmovetomastrovito

May 21, 2022

Dealership Rating
Employee Rating

800 miles round trip and my van is still not fixed yet. ..I have resubmitted my original review to CARFAX on how you have parts changers, not diagnosticians working for you....the last guy van left fasterne More

by mybenetton2012
Customer Service
Recommend Dealer
No

Other Employees Tagged: Tony Licari

May 23, 2022

Mastrovito Hyundai responded

Hello, this is Gina, the Customer Care Manager at Mastrovito Hyundai. I am not sure who to contact regarding this concern! Please contact me at 315-736-8356 or respond with your name so I can help you out! I'd be more than happy to assist you.

May 27, 2022

Mastrovito Hyundai responded

Hello, this is Gina, the Customer Care Manager at Mastrovito Hyundai. I am not sure who to contact regarding this concern! Please contact me at 315-736-8356 or respond with your name so I can help you out! I'd be more than happy to assist you.

May 20, 2022

Dealership Rating
Employee Rating

Friendly, professional, accommodating, knowledgeable, affordable, quick and easy from start to finish! Highly recommended to everyone! More

by wb5997
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 25, 2022

Mastrovito Hyundai responded

Thank you SO much for this review. We sincerely appreciate your business and hope to see you again in the future. Thank you SO much for the recommendation! #makeyourmovetomastrovito

May 18, 2022

Dealership Rating
Employee Rating

Atmosphere is casual, relaxed and helpful. Staff was welcoming and made me feel comfortable and at ease with making a decision. They found me a gorgeous car that checked all the boxes and more More

by prdzoo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Mastrovito , Max Carbone, Justin Maggiolino

May 18, 2022

prdzoo responded

Had an awesome experience at your dealership! You all rock!! Justin, thank you for a great experience in leasing my new Sonata!

May 16, 2022

Dealership Rating
Employee Rating

Pieasent staff, on time scheduling, and prompt executiin of the service for my 2022 Santa Cruz More

by TIM.CAMPBELL0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Mastrovito, Belmin Mestrovac, Tony Licari , Max Carbone

May 16, 2022

Mastrovito Hyundai responded

Thank you SO much for this review. We sincerely appreciate your business and hope to see you again in the future. #makeyourmovetomastrovito

May 11, 2022

Dealership Rating
Employee Rating

I had an excellent experience in buying my vehicle. The dealership atmosphere was welcoming. Max the finance person was personable and helpful. My sales person Dzejla was excellent. She was friendly bu More

by cindy34
Recommend Dealer
Yes

Other Employees Tagged: Dzejla Bungur , Max Carbone

May 12, 2022

Mastrovito Hyundai responded

We are so happy to hear that you had an excellent experience at Mastrovito Hyundai. Providing pressure-free and friendly service is always our goal!! Thank you for your business and we hope to see you again soon. #makeyourmovetomastrovito

May 10, 2022

Dealership Rating
Employee Rating

Everyone very friendly and informative. Love our new car !!!! Dominick answered all of our question and showed us options that we never had in our other car !!! More

by galollman
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dominic Altamura, Max Carbone

May 10, 2022

Mastrovito Hyundai responded

We are so happy to hear that your received friendly and informative service. Thank you for this review and for your business. We look forward to seeing you again in the future. #makeyourmovetomastrovito

May 03, 2022

Dealership Rating
Employee Rating

Super friendly staff. Bent over backwards to get us the right vehicle and get everything done so we didn’t have to come back! More

by suzykenyon
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dominic Altamura

May 09, 2022

Mastrovito Hyundai responded

Thank you SO much for this review. We sincerely appreciate your business and hope to see you again in the future. #makeyourmovetomastrovito

May 03, 2022

Dealership Rating
Employee Rating

Everyone was very nice. Belmin was extremely helpful. The dealership is clean and well organized. More

by Paul Callari
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Belmin Mestrovac , Muhammad was excellent also

May 03, 2022

Mastrovito Hyundai responded

Hi Paul!! Thank you so much for providing this review. We are so happy to hear that you received helpful service! We sincerely appreciate your business and support and appreciate you being a part of our car-buying family! #makeyourmovetomastrovito

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