Gina Alvarez
Gina Alvarez at Lorenzo Buick GMC

Gina Alvarez

Loaner Manager Coordinator

Lorenzo Buick GMC

8447 Northwest 12th Street
Miami, FL 33126

Contact Me
4.4
34 Reviews

BORN AND RAISED IN MIAMI FLORIDA I HAVE LIVED IN NJ, FORT MYERS AND LAKELAND FLORIDA BUT I ALWAYS COME BACK HOME. I HAVE BEEN IN THIS INDRUSTY FOR 8 YEARS NOW I HAVE LEARNED ALOT AND STILL LEARNING. I LOVE DOGS WHICH IS WHY I HAVE 4 LOVE SPORTS AND WORKING OUT LOVE THE BEACH AND ALWAYS HAVE MUSIC IN MY EARS..

Dealership Experience

9 yrs, 3 mos

Industry Experience

9 yrs, 3 mos

Specialties & Trainings

LOANER MANAGER

SERVICE BDC

View more specialties & trainings
4.4

34 Reviews

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34 Reviews of Gina Alvarez

February 26, 2026

Dealership Rating
Employee Rating

I called for an appointment they were very accomodating. Explained estimate beforehand. I waited not long in the lobby. They had my trucks oil changed and tires rotated. Returned my truck freshly washed. More

by Bp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian

Feb 27, 2026

Lorenzo Buick GMC responded

Thank you for sharing your experience with us. We're glad our team provided clear information and efficient service for your truck's oil change and tire rotation. Lorenzo Buick GMC appreciates your feedback.

February 21, 2026

Dealership Rating
Employee Rating

Todo fue excelente un buen serenísimo y buena atención los mejores yo se los recomiendo a todos yo tengo 3 carros de Lorenzo lo e comprado ay More

by juancrodriguez2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 22, 2026

Lorenzo Buick GMC responded

Gracias por confiar en Lorenzo Buick GMC para la compra de tus vehículos. Nos alegra saber que te ha gustado nuestra atención. Seguimos a tu disposición cuando nos necesites.

February 19, 2026

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Employee Rating

Un excelente servicio buen trato muy profesional amable y rapides en su trabajo lo recomiendo More

by ALVAREZVERDEJAAHIZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2026

Lorenzo Buick GMC responded

Gracias por su recomendación y por resaltar nuestro servicio profesional. En Lorenzo Buick GMC valoramos mucho su opinión. Estamos aquí para ayudar siempre que lo necesite.

January 31, 2026

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Employee Rating

Went to do my truck maintanance and could not completed the work because the lift to rotate the tires was not able to lift the truck and they had to take out my tire valves cap and never put it back. Very More

by Luis Ugarde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 05, 2026

Lorenzo Buick GMC responded

Hello Luis, Your satisfaction is important to us. I would like the chance to speak with you about your experience with our Service Department regarding the level of attention your vehicle recieved when coming in for maintenance. Please contact me directly at a time that is best for you. Thank you, Jason Sandager General Manager Lorenzo Buick GMC jsandager@lorenzobuickgmc.com 305-436-8400

December 24, 2025

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Muy bien atendido, siempre satisfecho. El cambio aceite y rotación gomas muy bien. La atención del señor cuando llegue muy buena More

by GARCIADEVARONAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 25, 2025

Lorenzo Buick GMC responded

Gracias por confiar en Lorenzo Buick GMC para el cambio de aceite y rotación de gomas. Nos complace saber que la atención fue de tu agrado. Estamos aquí para ayudarte cuando lo necesites.

December 17, 2025

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Employee Rating

Great and excellent job. The team was extremely helpful and very responsive. I recommend this Dealer. More

by Alecandro Tidre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lyanette Vera, Bernal "Fred" Sanchez , Alexander Obando, Elliott Speulveda

Dec 18, 2025

Lorenzo Buick GMC responded

hank you for recommending Lorenzo Buick GMC. We appreciate your feedback and are glad to know our team was helpful and responsive.

December 13, 2025

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Employee Rating

I've been a customer for over 10 years. They do excellent work and are very professional; I recommend them to anyone who needs their services. More

by Abel Roque
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesus Castillo

Dec 14, 2025

Lorenzo Buick GMC responded

Thank you for your long-term trust in Lorenzo Buick GMC. We appreciate your recommendation and look forward to continuing to serve you.

December 04, 2025

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Employee Rating

Sometimes when I’ve had to leave my car there for service I had not been provided with a rental More

by JRC_1907
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Lyanette Vera, Bernal "Fred" Sanchez , Alexander Obando, Elliott Speulveda

Dec 05, 2025

Lorenzo Buick GMC responded

Hello, Your feedback is important to us. I would appreciate the opportunity to speak with you to address your recent visit to our Service Department regarding the availability of a rental vehicle when leaving your vehicle for service. Please contact me directly at a time that is best for you. Thank you, Jason Sandager General Manager Lorenzo Buick GMC jsandager@lorenzobuickgmc.com 305-436-8400

December 02, 2025

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Employee Rating

Muy buen servicio y muy buena attention personas muy amables los felicito pienso seguir vinienso para los servicios de mi Carro muchas gracias More

by MARIOLYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lyanette Vera, Bernal "Fred" Sanchez , Alexander Obando, Elliott Speulveda

Dec 03, 2025

Lorenzo Buick GMC responded

Agradecemos que haya elegido Lorenzo Buick GMC para el cuidado de su vehículo. Nuestro equipo valora su confianza y espera seguir atendiéndole. Gracias por compartir su experiencia.

October 23, 2025

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Employee Rating

Extremely uncompetitive. The service team in the worst. No follow ups, no loaners for 2 weeks. More

by M.PERCY83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 24, 2025

Lorenzo Buick GMC responded

Hello, We appreciate you taking the time to share your feedback with us. I would like to speak with you in greater detail about your experience with our Service Team regarding the level of communication you received. At your earliest convenience, please reach out to me directly so we may discuss this further. Sincerely, Jason Sandager General Manager Lorenzo Buick GMC jsandager@lorenzobuickgmc.com 305-436-8400

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