Gihan Gutierrez | Page 18

Very helpful and attentive. Listened to concern and took care of them Good, helpful, and attentive Listened to concern and took care of them Good, helpful, and attentive More

by cass Verified Customer Verified Customer

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Great customer service. Beautiful new building. Disappointed there was no car wash at the end of the service. Beautiful new building. Disappointed there was no car wash at the end of the service. More

by Ramses Verified Customer Verified Customer

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The dealership was very clean, and the service was smooth, they took care of all of my questions and clarified things when I needed. smooth, they took care of all of my questions and clarified things when I needed. More

by noemail23 Verified Customer Verified Customer

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Fast and friendly service, keep up the great work. Called me exactly 1 1/2 hour after the car was finished ! Called me exactly 1 1/2 hour after the car was finished ! More

by EAYALA_58 Verified Customer Verified Customer

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Everything was very, very good. There was one little bit of damage, but Honda is taken care of that in the very near future as soon as I can find some receipts. There was one little bit of damage, but Honda is taken care of that in the very near future as soon as I can find some receipts. More

by rogerdunbar Verified Customer Verified Customer

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The service was quick and efficient. The new center is so spacious and clean. My service coordinator explained everything at the end The new center is so spacious and clean. My service coordinator explained everything at the end More

by YAZZYLV20 Verified Customer Verified Customer

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The dealership is very spacious and nice and the staff is very friendly as well. very friendly as well. More

by gracemacias1498 Verified Customer Verified Customer

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Not happy with the customer service I received the day I brought my accord to be serviced. It was my first time at the new precision Honda. No one explained to me that everything was going to be electronic. brought my accord to be serviced. It was my first time at the new precision Honda. No one explained to me that everything was going to be electronic. The event that really disappointed me was when my car was pulled up after being serviced. The young man just drove my car up. He didn’t acknowledge me or even bother to inform me that my vehicle was ready. He just walked away to another counter and began conversing with another employee. I walked up to my vehicle not knowing if was ready or not. I had to then ask if my vehicle was ready. Another employee politely answered me and told me yes it was ready to go. I told him thank you for informing me I have had my accord serviced plenty of times at Downey and never experienced this type of service. More

by Harley Verified Customer Verified Customer

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There are no clear signs of where the new service location is located. Only that across the street where it had been was a large sign stating it’s across the street. I also feel that the prices for l location is located. Only that across the street where it had been was a large sign stating it’s across the street. I also feel that the prices for labor and parts could be more economical. The deal sip is just too expensive. My air filter, oil change and tire rotation was a whopping $300. That cut into my monthly budget in a bad way. More

by Ana Verified Customer Verified Customer

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He was communicative and my car was ready very fast but he seemed almost annoyed to have to help us. There was no overt rudeness. He was kind. It was just not what we are used to there. he seemed almost annoyed to have to help us. There was no overt rudeness. He was kind. It was just not what we are used to there. More

by Melissatarin1979 Verified Customer Verified Customer

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