Gihan Gutierrez
Gihan Gutierrez at Precision Honda

Gihan Gutierrez

Service Advisor

Precision Honda

10645 Studebaker Rd
Downey, CA 90241

Contact Me
4.6
75 Reviews

Dealership Experience

5 yrs, 4 mos

Industry Experience

8 yrs, 4 mos

4.6

75 Reviews

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75 Reviews of Gihan Gutierrez

September 10, 2025

Dealership Rating
Employee Rating

Amazing experience. Every time I go to get my oil changed the service is fast and always get a free car wash. More

by Maria S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Moran

Sep 10, 2025

Precision Honda responded

Maria S, thank you for taking the time and leaving us a review ! We're thrilled to hear that you’ve had an amazing experience with us. It's great to know our team is consistently providing fast service and that you're enjoying the complimentary car wash as well! -Dennis Alejo GSM

September 10, 2025

Dealership Rating
Employee Rating

The service is welcoming and helpful, they provide clear responses when asked about a service done in my car More

by guadalupebalderrama9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Saul Hernandez

Sep 10, 2025

Precision Honda responded

guadalupebalderrama9, Thank you for taking the time and leaving us a review ! We're so glad to hear that our team provided a welcoming and helpful experience, and that you received clear communication regarding your vehicle's service. That’s exactly the level of care and transparency we aim to deliver every time.-Dennis Alejo GSM

September 10, 2025

Dealership Rating
Employee Rating

Very friendly and knowledgeable I received my in a timely manner if was wash and clean More

by Bspriggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Sep 10, 2025

Precision Honda responded

Bspriggs, thank you for taking the time and leaving us a review ! We're glad to hear that our team was friendly and knowledgeable, and that your vehicle was returned to you on time, washed, and clean. That’s exactly the level of service we strive to provide every day.-Dennis Alejo GSM

September 10, 2025

Dealership Rating
Employee Rating

Mr. Gutierrez took care of everything when I had a question he made sure to answer and that made me feel like he had everything under control. More

by Meme0816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2025

Precision Honda responded

Meme0816, thank you for taking the time and leaving us a review ! We're so pleased to hear that Mr. Gutierrez took great care of you and made you feel confident throughout the process. Providing clear answers and creating a sense of trust is exactly what we strive for, and it's wonderful to know he delivered on that.-Dennis Alejo GSM

September 10, 2025

Dealership Rating
Employee Rating

Gihan was helpful and I appreciated his honesty when he was explaining the services I needed that day. More

by trishatabora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2025

Precision Honda responded

trishatabora, thank you for taking the time and leaving us a review ! We’re so pleased to hear that Gihan was helpful and that you appreciated his honesty when explaining the services needed. We’re proud to have team members like him who prioritize transparency and customer care.-Dennis Alejo GSM

September 09, 2025

Dealership Rating
Employee Rating

I took my car in for an oil change, it went really smooth and great customer service! Thank you More

by scarr010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 09, 2025

Precision Honda responded

scarr010, thank you for taking the time and leaving us a review ! We’re so glad to hear your oil change service went smoothly and that our team provided great customer service. Your kind words mean a lot to us!-Dennis Alejo GSM

September 09, 2025

Dealership Rating
Employee Rating

Good customer service I like the new building it’s very nice and comfortable indeed More

by Honda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 09, 2025

Precision Honda responded

Honda, Thank you for taking the time and leaving us a review ! We're so glad you enjoyed the new building and felt comfortable during your visit. Providing great customer service in a welcoming environment is what we strive for every day and we’re happy to hear that came through in your experience.-Dennis Alejo GSM

September 08, 2025

Dealership Rating
Employee Rating

Always a pleasure to go do the service for my vehicle, gihan is always really nice. More

by Cynthia M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2025

Precision Honda responded

Cynthia M, We're so glad to hear that servicing your vehicle with us is always a pleasure. Gihan will be thrilled to know their excellent service is appreciated , we’re lucky to have them on our team.-Dennis Alejo GSM

September 08, 2025

Dealership Rating
Employee Rating

None everything ok w/ Gihan but not w/ the dealer shop my car not ready at the time More

by Cheflinot3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

September 08, 2025

Dealership Rating
Employee Rating

I never received a call to confirm my vehicle was done or to confirm additional services. I use to get a call this time around I have to call and ask. Additional services were done without a confirmation. More

by Diana Arevalo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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