Gibson Freter
Gibson Freter at Jim Norton Toyota Tulsa

Gibson Freter | Page 3

New Car Sales Manager

Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

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3.9
37 Reviews

I started at Jim Norton many years ago as a New Car Sales Rep and was promoted a few years later to New Car Sales Manager. I enjoy helping our customers, and it's always a special treat when one of the customers I sold years ago comes back in to work with someone from my team!

3.9

37 Reviews

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37 Reviews of Gibson Freter

August 23, 2019

Dealership Rating
Employee Rating

Excellent Our experience at Jim Norton Toyota was great. All the staff was courteous and friendly. Our Sales Consultant, Misty McDonald's was amazing! She was More

by Galeene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Flores, Grant Geer, Misty McDonald

Aug 26, 2019

Jim Norton Toyota Tulsa responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 31, 2019

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Employee Rating

Best Sales Experience Ever I just leased a Toyota Tacoma from Jim Norton Toyota / Misty McDonald and had the best sales experience ever. I want to give a great big "Thank You" More

by New to Oklahoma
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Currey, Misty McDonald

Aug 01, 2019

Jim Norton Toyota Tulsa responded

What an enjoyable review to read.  It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or stop in should you have any questions. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

January 01, 2019

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Employee Rating

Impeccable Customer Service! Best dealership in Oklahoma. Jim Norton Toyota is a unique dealership experience. At every step of the process, everyone was friendly, patient, and willing to do whatever it took More

by azonicbruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shannon Ashford, Victoria Benedek, Adam Buckmaster, David Dumas, Grant Geer, Roger Hensley, Tyler Murry, Zoua Vang

Jan 04, 2019

Jim Norton Toyota Tulsa responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Jim Norton Toyota! If there is anything else we can do for you, please feel free to visit us again. Best regards, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

November 20, 2018

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Employee Rating

Professional and Customer Friendly Experience The entire process was handled in an informative and courteous manner by all the staff. Jake Newell was very patient and answered all of my questions. More

by Willc2108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cody Clay, Derrick Lawrence, Jake Newell

Nov 22, 2018

Jim Norton Toyota Tulsa responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Jake and the rest of the Jim Norton Toyota team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Regards, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

August 08, 2017

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Employee Rating

Daniel Tanner - Great Salesman! My wife and I had a great experience at Jim Norton Toyota. Daniel our salesman was very helpful and informative through the whole process. We love our More

by adam jarvis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Smith, Daniel Tanner

Aug 09, 2017

Jim Norton Toyota Tulsa responded

Congratulations on your new C-HR, Adam! Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Daniel was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

August 08, 2017

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Employee Rating

Great experience They got me the exact car I wanted and helped me fit into my budget. Can't ask for much more than that! Daniel went above and beyond to make sure ever More

by Kristina Jarvis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carrie Calkins, Brian Smith, Daniel Tanner

Aug 08, 2017

Jim Norton Toyota Tulsa responded

Kristina, thank you for taking the time to write this 5-star review. We strive to provide excellent service to all our guests and are glad to hear that Daniel helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

April 01, 2017

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Employee Rating

Gibson Freter Gibson made this the most pleasant auto purchasing experience of my (nearly 6o years) life. He took my internet inquiry and all negotiations took pla More

by Veronica Kave
Recommend Dealer
Yes
Apr 01, 2017

Jim Norton Toyota Tulsa responded

Veronica, thank you for leaving this remarkable feedback and congratulations on your new car! We appreciate your comments and are happy to hear that Gibson and Joel were able to meet your needs. At Jim Norton Toyota, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

March 04, 2017

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Employee Rating

Smooth and easy!! Gibson helped me get my first car!! It was smooth and everything was ready by the time I reached the showroom! This is my first car and it was an easy More

by Dasika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shane Reed

Mar 06, 2017

Jim Norton Toyota Tulsa responded

It was a pleasure to read about your first buying experience working with Gibson. Congratulations on your new vehicle! It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

October 09, 2016

Dealership Rating
Employee Rating

Best experience Started the dreaded process to trade in and buy a car. Met with Gibson and explained the issues I was having to deal with such as possible negative eq More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thad Bond

Oct 10, 2016

Jim Norton Toyota Tulsa responded

Congratulations on your new vehicle, Kevin! We appreciate your comments and are happy to hear that Gibson was able to meet your needs. At Jim Norton Toyota, we always strive to provide the utmost in quality and customer satisfaction. Thank you for your recommendation and we look forward to assisting you again down the road! Sincerely, Laura Morse, e-Commerce Manager & Executive Asst. (918) 317-7243 laura_morse@jimnortontoyota.com

January 21, 2016

Dealership Rating
Employee Rating

Excellent I did the complete deal over the phone. I told them what I was looking for and Gibson found it for me. I highly recommend Jim Norton. More

by gaye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Krotzer

Feb 05, 2016

Jim Norton Toyota Tulsa responded

Thank you for taking the time to submit this amazing feedback. Our customers mean a lot to us and we’re thrilled to learn that Gibson found what you were looking for. We appreciate your recommendation and if there is anything more that we can do please come back and see us again. Take care! Best regards, Laura Morse (918) 317-7243 laura_morse@jimnortontoyota.com

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