5 Great job George is the best.
Great with customer relations and is always most helpful.
Great with customer relations and is always most helpful.
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by Phil
Verified Customer
Verified Customer
Other Employees Tagged:
George Hadgigeorgiou
Jan 21, 2026 -
Ken Ganley Ford Parma responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Did not appreciate being bounced back and forth between
two departments to get some keys and hubcap , cover seem like nobody knew what was going on
two departments to get some keys and hubcap , cover seem like nobody knew what was going on
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by Kusmiy.v
Verified Customer
Verified Customer
Other Employees Tagged:
George Hadgigeorgiou
Jan 22, 2026 -
Ken Ganley Ford Parma responded
Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.
George was very personable and had strong communication
in relaying the timeframe and scope of service for my car
in relaying the timeframe and scope of service for my car
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by admerk20
Verified Customer
Verified Customer
Other Employees Tagged:
George Hadgigeorgiou
Jan 20, 2026 -
Ken Ganley Ford Parma responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!
Great experience.
George is very knowledgeable and helpful. Very informative. All work done as planned
George is very knowledgeable and helpful. Very informative. All work done as planned
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by CDELMORE0
Verified Customer
Verified Customer
Other Employees Tagged:
George Hadgigeorgiou
Jan 20, 2026 -
Ken Ganley Ford Parma responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Great experience.
George is very knowledgeable and helpful. Very informative. All work done as planned
George is very knowledgeable and helpful. Very informative. All work done as planned
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by CDELMORE0
Verified Customer
Verified Customer
Other Employees Tagged:
George Hadgigeorgiou
Jan 20, 2026 -
Ken Ganley Ford Parma responded
Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!
Responsive and professional Very attentive to my car and
continued to produce thorough updates as things came up
continued to produce thorough updates as things came up
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by audreysusz
Verified Customer
Verified Customer
Other Employees Tagged:
George Hadgigeorgiou
Jan 20, 2026 -
Ken Ganley Ford Parma responded
Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!
Absolutely professional when above and beyond their job,
they deserve to be accommodated for that
they deserve to be accommodated for that
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by Leightondave1965
Verified Customer
Verified Customer
Other Employees Tagged:
George Hadgigeorgiou
Jan 20, 2026 -
Ken Ganley Ford Parma responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.
This place is great!
They have great customer service and really go above and beyond.
They have great customer service and really go above and beyond.
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by J
Verified Customer
Verified Customer
Other Employees Tagged:
George Hadgigeorgiou
Jan 19, 2026 -
Ken Ganley Ford Parma responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!
I brought my car in, to have the door latches changed.
The person who took care of me, must not have looked up any information on my car, because 4 hrs later he brought the papers that I signed, stating
The person who took care of me, must not have looked up any information on my car, because 4 hrs later he brought the papers that I signed, stating it was finished. A few days later, my passenger door would NOT LATCH, when I brought it back I found out that I was lied to, they did not change the latches, they checked the code and Ford said they were okay. I ended up paying for a new latch to be installed! I would not recommend your dealership because they lied to me!
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by Glittergirl512
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Allan Pena
Jan 20, 2026 -
Ken Ganley Ford Parma responded
Thank you for your feedback. Can you please email your name and phone # to ganleyfordhelp@ganleyauto.com so we can get more information from you & address this situation ASAP. Thanks!
Ken Ganley Ford has always been efficient and courteous.
I would highly recommend them for service and purchase of a vehicle.
I would highly recommend them for service and purchase of a vehicle.
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by TANEE418
Verified Customer
Verified Customer
Service Price Transparency
Jan 16, 2026 -
Ken Ganley Ford Parma responded
Thanks for sharing your thoughts about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!
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