George Hadgigeorgiou
George Hadgigeorgiou at Ken Ganley Ford Parma

George Hadgigeorgiou | Page 54

Service Advisor

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

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4.8
678 Reviews
4.8

678 Reviews

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678 Reviews of George Hadgigeorgiou

April 10, 2024

Dealership Rating
Employee Rating

I like the valee pickup and delivery. It was quick and easy. I will do it again More

by gregorywach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2024

Ken Ganley Ford Parma responded

Gregory, Thanks for sharing your thoughts about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

April 10, 2024

Dealership Rating
Employee Rating

They didn't fix the problem my pats system light Still on. They ran a Diagnostic test and which should have shown the check engine light and transmission light both came on immediately after leaving the l More

by Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 10, 2024

Ken Ganley Ford Parma responded

Hi Anthony, we would like the opportunity to address the issues you had with your visit to our service center. Can you please reply with your full name & the best way to contact you OR you can email customer relations with the info at JWheatley@GanleyAuto.com thanks!

April 10, 2024

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Employee Rating

Everyone I dealt with was great! Came in for a repair on my 2019 EcoSport and left with a 2021 Bronco Sport!!! It truly was a great experience! More

by margekoly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Rezzano, Nick Feruito

Apr 10, 2024

Ken Ganley Ford Parma responded

Marge, Thanks for sharing about your experience with Ken Ganley Ford Parma. Congratulations on your new 2021 Bronco Sport! We appreciate your business and hope to see you again soon!

April 05, 2024

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Service was completed in a timely manner as promised. It was easy to schedule my appointment and I was informed as to what needed to be done. More

by PATTYMAY79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia

Apr 07, 2024

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

April 03, 2024

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Employee Rating

This is our second experience of buying a car and we were very impressed by the excellent and fast service! We are very pleased that such people work at the Ford showroom) We are very pleased with our purcha More

by vikazozulina8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman, Nick Feruito , Jeromy Acord

Apr 03, 2024

Ken Ganley Ford Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

April 02, 2024

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Employee Rating

Excellent service. Very helpful and friendly, clean establishment. I would highly recommend Ganley Ford to friends and family and Mark went above and beyond to help More

by Kathleen Blasius
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Rezzano, Nick Feruito , Mr. Gillingham

Apr 02, 2024

Ken Ganley Ford Parma responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Ken Ganley Ford Parma!

March 15, 2024

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Employee Rating

I’ve been going to this dealership for years. I learned that the dealership changed ownership when I scheduled service. When I arrived for my appointment it was very chaotic, overall terrible s More

by mhuston60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: I would give zero stars if it was allowed

Mar 17, 2024

Ken Ganley Ford Parma responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Mar 15, 2024

mhuston60 responded

Very poor service!

Mar 19, 2024

mhuston60 responded

I received an email today to announce a sale. I responded to the email that I have yet to have someone reach out to me about a service issue. Morgan Gallagher immediately responded to me and put me in contact with Scott Acker. He was able to address every question I had. Morgan and Scott both went over and above, and I do appreciate it!

March 12, 2024

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Employee Rating

Immaculate service from the beginning through to the end. I would highly recommend this location to family and friends. More

by Zack
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito , Jeromy Acord

Mar 12, 2024

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us, Zack. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 03, 2024

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Employee Rating

everyone was very nice. the waiting area was very clean and coffee was very good was finished in a short time More

by millifae
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou

Mar 03, 2024

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 27, 2024

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Employee Rating

Ken Miller has always helped me with my car needs. He’s a fantastic asset More

by Cghanke1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Miller

Feb 27, 2024

Ken Ganley Ford Parma responded

Thank you for the kind words for Kenneth and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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