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George Hadgigeorgiou
George Hadgigeorgiou at Ken Ganley Ford Parma

George Hadgigeorgiou | Page 37

Service Advisor

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

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4.8
678 Reviews
4.8

678 Reviews

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678 Reviews of George Hadgigeorgiou

January 03, 2025

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Employee Rating

My cars issues are never resolved and I am being charged for work either not needed or not completed. Very unhappy with service and will not be returning. More

by PAXPANTRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeremy Watson, Dylan Yavorsky , Alicia Jeffery, Dave Moga, Matt Newman

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Jan 03, 2025

Ken Ganley Ford Parma responded

We are very sorry to hear that you were unhappy with your visit(s) to our service center! We would like more info so that we can look into this. Can you please reply with the first & last name on the account and your phone # OR you can email the into to our Customer Relations Manager at JWheatley@GanleyAuto.com Thank you!

December 31, 2024

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Employee Rating

They have been pretty good about giving me the best treatment for my needs. Just wish they could’ve gotten my payment under $500 like I wanted. More

by TIGGERVITAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Watson , Alicia Jeffery, Dave Moga

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Jan 02, 2025

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 28, 2024

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Employee Rating

Service was quck and easy. Waiting area was large and comfortable. Was very pleased with the service. More

by BSCHAS39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 30, 2024

Ken Ganley Ford Parma responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 28, 2024

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Employee Rating

They took our car back even though we were about fifteen minutes early.We were told they had good coffee. They have suburb coffee. They concluded our appointment promptly and curiously . It was our first ti More

by Fords forever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 29, 2024

Ken Ganley Ford Parma responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 26, 2024

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Employee Rating

I went and got truck service and they did what I asked for and I was pleased thanks 😊 More

by ZALESSTEVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga

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Dec 26, 2024

Ken Ganley Ford Parma responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

December 22, 2024

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Employee Rating

My dealership was extremely professional, friendly, helpful and accommodating. I would definitely recommend them to my friends and family. More

by FLY4GIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 23, 2024

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 22, 2024

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Employee Rating

Did a very good job in a timely manner and at a fair price good More

by BILLYTHEBOSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga

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Dec 23, 2024

Ken Ganley Ford Parma responded

Thank you, Billy, for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 14, 2024

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Employee Rating

We are satisfied. George was very nice and explained the process. Tell the mechanic Thank You! More

by KSASSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 16, 2024

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 13, 2024

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Employee Rating

Service was very good. Highly recommend the service dept. everything was quick easy. I rate them 5 stars. More

by BUBJO9934
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 14, 2024

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

December 11, 2024

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Employee Rating

Bad customer service in the maintenance department, and also unprofessional in my interaction with them. More

by Joe w.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 13, 2024

Ken Ganley Ford Parma responded

Hi Joe, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Dec 20, 2024

Ken Ganley Ford Parma responded

Hi Joe, we are sorry that you were not satisfied with your visit to Ken Ganley Ford Parma’s service center. We would like the opportunity to address your concerns but we need to know your first & last name to be able to look up your account. Can you please reply here with your full name & phone # OR email your info to JWheatley@GanleyAuto.com thanks!

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