George Hadgigeorgiou
George Hadgigeorgiou at Ken Ganley Ford Parma
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George Hadgigeorgiou | Page 2

Service Advisor

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

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4.8
221 Reviews
4.8

221 Reviews

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221 Reviews of George Hadgigeorgiou

May 22, 2024

Dealership Rating
Employee Rating

Since sold to ganley customer service has tanked and worker competence extremely poor. When it was owned by Gillingham went there for over 25 yrs. Taking my business elsewhere!! More

by MEWEASEL
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
May 23, 2024

Ken Ganley Ford Parma responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

May 22, 2024

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Great customer service! Sociable, answered my questions, and then some! Waiting room was clean and there was free coffee!! More

by Sunshinelove
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Scott Acker

May 24, 2024

Ken Ganley Ford Parma responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 21, 2024

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Every one was very nice. They were very fast with the service. I will buy my next car from Ganley ford Parma! More

by Jerycarroll26907
Service Price Transparency
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Recommend Dealer
Yes
May 21, 2024

Ken Ganley Ford Parma responded

Thank you, Jery, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and look forward to working with you again.

May 21, 2024

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Everyone was really friendly and did a great job. 10/10 recommend as I showed up early and they didn’t mind. More

by jennajam24
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Recommend Dealer
Yes
May 21, 2024

Ken Ganley Ford Parma responded

Thank you, Jenna, for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 21, 2024

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Your service man that helped me was awesome and checked for everything that I ask him to look for. When my truck was ready another service rep step in for my first one to keep me from unnecessarily waiting More

by BARKAS.J
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Will Monske, Scott Acker , I worked with two men in service department but not sure which one is second guy do to his picture isn't visible so I pick two other men without pictures hopefully he is one of them

May 21, 2024

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 19, 2024

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Alicia was great from beginning to end. She got me in & out within a few days due to me being a tow in instead of scheduled appointment. All staff were great! More

by AngeliqueL7442
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alicia Jeffery

May 20, 2024

Ken Ganley Ford Parma responded

Thank you for your kind words for Alicia and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

May 18, 2024

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They treat you like family! They did an excellent job! 10 out of 10! The Best experience I’ve had at a dealership! ♥️ More

by smk142
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Victor ( The detailing crew)

May 20, 2024

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 18, 2024

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Employee Rating

Ken Ganley a good place to go. Their service department. Seems like they’re not gonna xxxxxxxx you about what they do. They did what they said above and beyond I will be back. More

by GAT.JR228
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 19, 2024

Ken Ganley Ford Parma responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 16, 2024

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Pleasant, helpful and willing to answer any questions! Will be happy to return to your dealership! More

by lakegirl951
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman

May 18, 2024

Ken Ganley Ford Parma responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 15, 2024

Dealership Rating
Employee Rating

Overpriced also lack of information prior to mechanics assessing car. Wanted to charge me 165 twice for two different diagnostics. ALSO OVERCHARGED ME FOR THE ONE . LIKE I LNOW THINGS ARE HARD RIGHT NOW F More

by Fenix2431
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 15, 2024

Ken Ganley Ford Parma responded

We are sorry to hear that you're experience visiting our service center was not a positive one. We would love the opportunity to speak with you about it & address the issues that you had. Can you please email Customer Relations your full name, vehicle info and the best way to contact you JWheatley@GanleyAuto.com thanks!

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