George Franqui
George Franqui at Jenkins Hyundai of Ocala

George Franqui

Service Lane Manager

Jenkins Hyundai of Ocala

1602 SW College Rd
Ocala, FL 34471

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4.5
157 Reviews
4.5

157 Reviews

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157 Reviews of George Franqui

July 27, 2025

Dealership Rating
Employee Rating

I love my car, and I loved my sales person My issue is with the dealership. I was handed over a brand car with a tire that was repaired of which we were never informed of except that it showed on my CARF More

by 52XJUDITHSHARPXX54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Carolyn Davis, Maranda Lemke

Jul 29, 2025

Jenkins Hyundai of Ocala responded

Customer satisfaction is important to us here at Jenkins Hyundai of Ocala. I would like to learn more about your visit with us and the low rating you have shared. Please reach out to me at 352-620-2264 at your earliest convenience to discuss any feedback you have. I look forward to hearing from you. – Adam Dolin, Customer Relations Manager

July 16, 2025

Dealership Rating
Employee Rating

I have been a customer of Jenkins Hyundai since 2017. Their customer service is excellent. It doesn't matter if I'm there for routine maintenance or because I just bought a 2025 Kona. Their level of cu More

by SCHWARTZR46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 17, 2025

Jenkins Hyundai of Ocala responded

Customer satisfaction is our top priority! We value your business and loyalty. If you ever have a question, concern, or comment, please do not hesitate to contact us!

July 05, 2025

Dealership Rating
Employee Rating

I was talked into financing for the $1,500 rebate that I found out after I signed the papers will go to the dealer, not me. Not a good buying experience. Found Sales Manager to be evasive and manipulative More

by MORGEMP65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Wes Damore, David Benderman

Jul 07, 2025

Jenkins Hyundai of Ocala responded

I am truly sorry to hear about your experience. Thank you for letting us know about the poor service you received. It is our priority to ensure we provide you with excellent service. To discuss the matter in more detail, so it doesn’t happen again, please contact Adam Dolin, Customer Relations Manager, 352-620-2264.

April 21, 2025

Dealership Rating
Employee Rating

The whole time I was there was good experience, special treatment, easy to understand and quite comical. All around great time and experience. Would recommend him to anyone. More

by HORSE.123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 30, 2025

Jenkins Hyundai of Ocala responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us! We will be sharing your feedback with our team. Enjoy your new vehicle!

February 01, 2025

Dealership Rating
Employee Rating

Nick was amazing I would only buy from him best buying experience ever. Thank you. More

by MINNER818
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 05, 2025

Jenkins Hyundai of Ocala responded

Your satisfaction is our top priority. We are glad to hear Nick M provided you with the service you deserve. Thank you for coming in and trusting us with your automotive needs!

January 28, 2025

Dealership Rating
Employee Rating

Thieves who sell cars as “certified used” AFTER a paint recall was issued, due to a “manufacturers defective paint job and refuse to fully cover the repair of said defect ! 🤬 More

by jackiekennedy10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 28, 2025

Jenkins Hyundai of Ocala responded

We’re sorry to hear you did not have a great experience. Jenkins Hyundai of Ocala does not make any decision on the warranty for the paint on the vehicle. That is a decision that is determined by Hyundai Corporate, and the dealership has no bearing on what that decision. Again, we are sorry you had a bad experience at the Jenkins Hyundai of Ocala in general.

Jan 28, 2025

jackiekennedy10 responded

Even if that statement is true? It has nothing to do with the fact that you sold me a “certified used car” long after the paint recall was issued without disclosing that fact to me. You are just as culpable as Hyundai itself! I am out a minimum of $5K due to this “Manufacturers’ defect” that you knew or should have known about! This is the product you are selling!

Jan 28, 2025

jackiekennedy10 responded

Thousands of victims are spreading the word about our treatment by dealers and Hyundai!! 🤬💪🏻

September 27, 2024

Dealership Rating
Employee Rating

Everyone was very professional and answered all of my questions. I will be telling other people about them. More

by DBH9680
Recommend Dealer
Yes
Sep 30, 2024

Jenkins Hyundai of Ocala responded

Thank you for sharing your experience with us! We sincerely value your business and look forward to your next visit. Drive safe and enjoy your new vehicle!

May 20, 2024

Dealership Rating
Employee Rating

Kelly should be fired. Service dept needs organization. Charles Gregg and Nina are the only reason i purchased a car that day. More

by SANDRAMBREEDEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 20, 2024

Jenkins Hyundai of Ocala responded

I would like to take this opportunity to thank you for completing your survey and rating your experience with our team three-stars. After reading your review, I would like to speak with you about the service department among other things to ensure that everything was fully resolved. Please contact me when you can at 352-620-2264 X 3482. – Adam Dolin, Customer Relations Manager

September 28, 2023

Dealership Rating
Employee Rating

Courntey was extremely helpful and pleasant. Everyone treated me with respect and courtesy, Thanks for your help More

by angie_flora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kirstie Ryan, Phyllis Gibbons, Courtney Winters , Adam Croner, Daniel Metz

Sep 29, 2023

Jenkins Hyundai of Ocala responded

Thank you so much for entrusting us with your vehicle's maintenance! We appreciate your taking the time to tell us about the great service that you received from our staff during your visit!

September 27, 2023

Dealership Rating
Employee Rating

Very attentive. They kept me informed how they were progressing. Washing my car was a bonus. More

by Dianne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 28, 2023

Jenkins Hyundai of Ocala responded

Thank you so much for entrusting us with your vehicle's maintenance! We appreciate your taking the time to tell us about the great service that you received from our staff during your visit!

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