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Genesis Silva

Overview Reviews (96)

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Genesis Silva

Genesis Silva | Page 6

Sales Consultant

Tynan's Nissan Aurora

780 S Havana St
Aurora, CO 80012

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4.8

96 Reviews

Overview Reviews (96)

4.8

96 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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96 Reviews of Genesis Silva

September 23, 2024

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I worked with Genesis Silva and she was AMAZING! ! She made us feel very relaxed and was really helpful throughout the entire process. Without her help and support I would not have gotten my car. ! She made us feel very relaxed and was really helpful throughout the entire process. Without her help and support I would not have gotten my car. More

by DSOMBRA58

Verified Customer

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mindy Carlyle

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Sep 24, 2024 -

Tynan's Nissan Aurora responded

Thank you for your wonderful review! We’re thrilled to hear that Genesis provided such an amazing experience and made you feel relaxed throughout the process. We’re lucky to have her on our team, and it’s great to know her support helped you find the perfect car. If you need anything, don’t hesitate to reach out. Congratulations on your new vehicle! Jaqueline Goldsboro - Customer Care Coordinator

September 07, 2024

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Samir was professional, helpful and awesome. Too bad I had to hang up on Genesis for arguing with me after I said I was ready to buy. Ask for Samir!!! Too bad I had to hang up on Genesis for arguing with me after I said I was ready to buy. Ask for Samir!!! More

by TERIAIR57

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jose Castaneda , Samir Manohar

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Sep 24, 2024 -

Tynan's Nissan Aurora responded

Thank you for your feedback and for highlighting Samir's professionalism We appreciate your business and hope to serve you better in the future. Jacqueline Goldsboro - Customer Care Coordinator

September 05, 2024

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Genesis was fantastic. Great follow up and follow through. Pleasure to work with. I highly recommend her. Great follow up and follow through. Pleasure to work with. I highly recommend her. More

by BRAD91

Verified Customer

Recommend Dealer

Yes

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Sep 05, 2024 -

Tynan's Nissan Aurora responded

Thank you for your wonderful feedback! We're thrilled to hear that Genesis provided you with such a positive experience. We agree — she is fantastic! We appreciate your recommendation and look forward to assisting you again in the future. Jacqueline Goldsboro - CustomerCare Coordinator

August 22, 2024

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The sales team was professional (Genesis) financing was quick and easy and the price was better than I had expected. The whole buying process was very easy quick and easy and the price was better than I had expected. The whole buying process was very easy More

by JACQUESODERBERG

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Aug 23, 2024 -

Tynan's Nissan Aurora responded

Thank you for sharing your experience! We're delighted that our sales team, especially Genesis, provided professional service and that the financing process was quick and easy. We look forward to serving you again in the future! Jacqueline Goldsboro - Customer Care Coordinator Jacqueline Goldsboro - Customer Care Coordinator

August 14, 2024

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Daniel was great . Nice and polite rep to interact with. Explains the process in a timely manner Nice and polite rep to interact with. Explains the process in a timely manner More

by Mrs Jones

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jose Castaneda , Daniel Pipp

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Aug 15, 2024 -

Tynan's Nissan Aurora responded

Thank you for your review! We're pleased to hear that Daniel provided you with a positive experience. We appreciate your feedback and look forward to serving you again in the future. If there's anything we can do to earn that fifth star, please let us know! Jacqueline Goldsboro - Customer Care Coordinator

August 13, 2024

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Tynan's Nissan is second to none. I will definitely be back and will recommend Tynan's to my friends and family. Our direct sales person, Genesis, was outstanding. I was able to capit I will definitely be back and will recommend Tynan's to my friends and family. Our direct sales person, Genesis, was outstanding. I was able to capitalize on the amazing $18.99 per month Nissan Leaf lease opportunity due to wait-list follow-up by Genesis. Even though it was a very hectic time for the dealership with this amazing offer, everything worked quite well, considering the incredible volume of cars being put out on the road by this small, family oriented dealership. Most impressive! More

by RMENZER

Verified Customer

Service Time

Recommend Dealer

Yes

Other Employees Tagged: Adnan Hassan, Daniel Horvath

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Aug 15, 2024 -

Tynan's Nissan Aurora responded

Thank you so much for your glowing review! We're thrilled to hear that your experience with Tynan's Nissan was exceptional and that Genesis provided outstanding service. Your recommendation means a lot to us, and we look forward to welcoming you, your friends, and your family back in the future. Thank you for choosing Tynan's Jacqueline Goldsboro - Customer Care Coordinator

August 13, 2024

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Employee Rating

Genesis was an amazing sales person and took care of everything That I needed done And delivered as promised everything That I needed done And delivered as promised More

by WESKOENIG

Verified Customer

Recommend Dealer

Yes

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Aug 15, 2024 -

Tynan's Nissan Aurora responded

Thank you for your feedback! We're thrilled to hear that Genesis provided you with exceptional service and delivered on everything as promised. It's wonderful to know that you had a great experience. If you need anything else, don't hesitate to reach out. We look forward to assisting you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

August 10, 2024

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The employees of Tynan’s were helpful, kind and upbeat. A big thank you to Genesis for helping throughout the process. A big thank you to Genesis for helping throughout the process. More

by AARONJPECK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 15, 2024 -

Tynan's Nissan Aurora responded

Thank you for your wonderful feedback! We're delighted to hear that our team at Tynan’s, especially Genesis, provided helpful, kind, and upbeat service. We appreciate your recognition and are glad we could assist you throughout the process. If you need anything else, please feel free to reach out. Thank you for your support! Jacqueline Goldsboro- Customer Care Coordinator

August 03, 2024

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It was easy to meet with an agent and get a test drive. I made up my mind that day. I made up my mind that day. More

by 10ADDIE5

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Daniel Horvath

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Aug 15, 2024 -

Tynan's Nissan Aurora responded

Thank you for sharing your experience! We're glad to hear that scheduling a test drive was easy and that you made your decision on the same day. If you have any other questions or need further assistance, feel free to reach out. We appreciate your business and look forward to serving you again! Jacqueline Goldsboro - Customer Care Coorrdinator

August 03, 2024

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Employee Rating

Samir didn't have time for me when I called, so we set a time for later... I showed up on time, Samir wasn't there. He didn't bother to let me know all of the cars had been sold. Then I was told they'd be i time for later... I showed up on time, Samir wasn't there. He didn't bother to let me know all of the cars had been sold. Then I was told they'd be in on 7/26...then it was 'by the end of the month', then first week of August. Looks like Tynan's is in it for the money, customer service be damned. More

by MAXINN

Verified Customer

Recommend Dealer

Other Employees Tagged: Samir Manohar

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Aug 15, 2024 -

Tynan's Nissan Aurora responded

Thank you for your feedback, and I apologize for the experience you had. It’s clear we fell short in communicating and managing your visit. This is not the level of service we aim to provide, and I appreciate you bringing this to our attention. If you have any further concerns or if there is anything we can do to make this right, please feel free to contact us directly. Jacqueline Goldsboro - Customer Care Coordinator