Gene McFarland Jr

Phil Long Hyundai of Motor City responded

Thank you for the 5-star review! It's great to hear that our team's friendliness and commitment to excellence for customer satisfaction stood out! Our sales, service and management teams take great care in making sure each customer has the same comfort and peace of mind with each visit! Thank you again! #1 Phil Long Hyundai of Motor City! #1 in Southern Colorado for 12 years running! Home of the MOTOR CITY EXCLUSIVE 30 Year / 300,000 Mile Warranty!

Phil Long Hyundai of Motor City responded

The disclosures you and us signed together state: “The vehicle is only good for parts, individual components and is not road worthy whatsoever.” “The Buyer assumes all responsibility for any repairs or defects and agrees to accept the vehicle in its current condition at time of sale.” “No Returns: The sale is final.” “The vehicle is sold **As-Is**, with no warranties or guarantees, or future usability of the vehicle.” “The vehicle is sold as a **Tow-Away**. It is the buyer’s responsibility to tow or transport the vehicle from its current location”. We sold and disclosed this car to you as a project car with a known list of problems and the disclosures made to you could not have been more clear or apparent. Furthermore, this is an 05 BMW with 142,000 – all consumers know these are cars that require an exceptional cost of maintenance to keep running. Instead of the paying the retail value of $7600, you were able to purchase the car at 44% discount of $4262. We will work with you to offer you a full refund towards another vehicle as a matter of goodwill. Please call our General Sales Manager Luis Cremidis directly at 719-575-7627 to make arrangements and discuss certain details. Thank you.

Phil Long Hyundai of Motor City responded

Thank you for the great review and the recommendation! We work hard to establish a great rapport with our customers and assuring all the steps are smooth for you! Have a wonderful day! #1 Phil Long Hyundai of Motor City! #1 in Southern Colorado for 11 years running! Home of the MOTOR CITY EXCLUSIVE 30 Year / 300,000 Mile Warranty!

Phil Long Hyundai of Motor City responded

We're really sorry to hear about the wait time. That's not the experience we want to provide, and we understand how frustrating delays can be. We appreciate your feedback and are working on improving our scheduling and efficiency. #1 Phil Long Hyundai of Motor City! #1 in Southern Colorado for 11 years running! Home of the MOTOR CITY EXCLUSIVE 30 Year / 300,000 Mile Warranty!

Phil Long Hyundai of Motor City responded

Thank you for the 5-star review! It's great to hear that our team's friendliness and commitment to excellence for customer satisfaction stood out! Our sales and management teams take great care in making sure each customer has the same comfort and peace of mind with each purchase! Congratulations! #1 Phil Long Hyundai of Motor City! #1 in Southern Colorado for 11 years running! Home of the MOTOR CITY EXCLUSIVE 30 Year / 300,000 Mile Warranty!

Phil Long Hyundai of Motor City responded

We are so glad to hear that you had a fun time purchasing your FIRST Vehicle! CONGRATULATIONS!!! We hope you're loving your vehicle, and we're always here if you need anything. #1 Phil Long Hyundai of Motor City! #1 in Southern Colorado for 11 years running! Home of the MOTOR CITY EXCLUSIVE 30 Year / 300,000 Mile Warranty!

Phil Long Hyundai of Motor City responded

Congratulations on the new vehicle! Thank you for the 5-star review! We're so glad to hear that you had a great car-buying experience with our team! Enjoy your new vehicle, and please don't hesitate to reach out if you need anything! #1 Phil Long Hyundai of Motor City! #1 in Southern Colorado for 11 years running! Home of the MOTOR CITY EXCLUSIVE 30 Year / 300,000 Mile Warranty!