Gaston Reyes
Gaston Reyes at Mercedes-Benz of the Woodlands

Gaston Reyes

Service Advisor

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

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5.0
78 Reviews

Dealership Experience

10 yrs, 5 mos

Industry Experience

11 yrs, 7 mos

Languages Spoken

English English

5.0

78 Reviews

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78 Reviews of Gaston Reyes

July 04, 2025

Dealership Rating
Employee Rating

I'm giving you a five star because of your outstanding staff member Gaston Reyes. Out all of the MB service members at The Woodlands location he is simply the Best. His patience, professionalism and under More

by ML
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jul 07, 2025

Mercedes-Benz of the Woodlands responded

Thank you for your fantastic review, ML! We're thrilled to hear about your positive experience with Gaston. His dedication to customer service truly sets us apart. We appreciate your feedback and look forward to serving you again!

June 29, 2025

Dealership Rating
Employee Rating

This is the BEST Mercedes Dealership I have ever been to. Friendly staff, quick and easy check in. I waited for my car and relaxed in the spacious customer lounge. I was surprised at all of the drinks and s More

by diane
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 03, 2025

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic review, Diane! We're thrilled to hear you had such a positive experience with our friendly staff and enjoyed the amenities in our customer lounge. Your satisfaction means a lot to us, and we look forward to welcoming you back soon!

June 23, 2025

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Thank you, Mercedes-Benz of The Woodlands for making our recent purchase flawless. Diego Aramayo, our sales representative was exceptional in his product knowledge, kind demeanor and patience. He went above More

by kathy7881
Sales Price Transparency
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Recommend Dealer
Yes
Jun 24, 2025

Mercedes-Benz of the Woodlands responded

We're thrilled to hear about your flawless experience, Kathy! Diego truly exemplifies our commitment to exceptional service. Thank you for sharing your kind words. Your feedback inspires us to keep delivering the best for our customers! Enjoy your new vehicle!

June 18, 2025

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Always a good experience at this dealership. My service advisor, Gaston Reyes, is always great and keeps me informed during the service appointment as to what's going on and when my car will be More

by karenintexas
Service Price Transparency
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Recommend Dealer
Yes
Jun 19, 2025

Mercedes-Benz of the Woodlands responded

Thank you for your fantastic review! We're thrilled to hear that Gaston provided excellent service and that you enjoyed our comfortable waiting area. We strive to create a welcoming environment for all our customers and appreciate your feedback!

June 15, 2025

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The high quality of processes and services by your entire team for your outstanding product makes the experience enjoyable and when a problem occurs painless. Thanks More

by Mymcgovern
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 16, 2025

Mercedes-Benz of the Woodlands responded

Thank you for your fantastic feedback, Mymcgovern! We're thrilled to hear that our team's dedication to quality and service made your experience enjoyable. We appreciate your support and look forward to serving you again!

June 03, 2025

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Did a great job getting me in and out very quick. I can’t even get this service in the town that I live in.. More

by fieldscoachllc
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Recommend Dealer
Yes

Other Employees Tagged: Mark Escobar

Jun 04, 2025

Mercedes-Benz of the Woodlands responded

Thanks, Fields! We’re thrilled to hear you had a quick and positive experience. We strive to provide top-notch service, and it’s great to know we could meet your needs. We appreciate your support and look forward to seeing you again!

June 02, 2025

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Impeccable service, excellent communication, consistent results. I have been using this dealership for 10 years now and wouldn't recommend anywhere else. More

by oshbisser
Service Price Transparency
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Recommend Dealer
Yes
Jun 03, 2025

Mercedes-Benz of the Woodlands responded

Thank you, Oshbisser! We're thrilled to hear you’ve had such a positive experience over the past decade. Your loyalty means the world to us, and we’re glad to continue delivering top-notch service and results. We appreciate your recommendation!

May 29, 2025

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Gaston Reyes is the ultimate professional and a very personable service expert!! I look forward to always having him as my advisor!! More

by Mrssnik1
Service Price Transparency
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Recommend Dealer
Yes
May 30, 2025

Mercedes-Benz of the Woodlands responded

Thank you, Mrssnik1! We’re thrilled to hear about your positive experience with Gaston. His professionalism and personable approach truly set him apart. We appreciate your feedback and look forward to continuing to serve you!

May 28, 2025

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Employee Rating

Always good service from MBOTW. The loaner car is ready and the service is done within the promised timeframe. And my car is always washed before I get it back. Plenty of drinks a More

by bcolona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2025

Mercedes-Benz of the Woodlands responded

Thanks, bcolona! We’re thrilled to hear you had a great experience with us. Our team works hard to ensure everything runs smoothly, and we love that you enjoyed the little extras. We look forward to serving you again soon!

May 11, 2025

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Always a great experience - courteous, great communication, fast service and outstanding professionalism. Thank you for always taking care of this customer! More

by chnorman57
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Service Communication
Recommend Dealer
Yes
May 12, 2025

Mercedes-Benz of the Woodlands responded

Chnorman57, we’re thrilled to hear you had such a positive experience! Your kind words about our team’s service and professionalism mean a lot to us. Thanks for being such a valued part of our community. We look forward to serving you again soon!

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