Gary McCulloch

Capital Toyota, Inc. responded

Thank you so much, Eric! We’re truly honored by your kind words and thrilled to hear that our service team went above and beyond to support you. It means the world to us that you felt cared for and accommodated and especially when it came to your schedule. We believe in treating every guest like family, and knowing our entire staff made you feel welcomed and supported is exactly what we strive for. Thank you for being a part of the Capital Toyota family

Capital Toyota, Inc. responded

Hi Ben, Thank you so much for the kind words! We love hearing that you experienced clean, quick, and courteous service that’s exactly what we strive for every day. Our team works hard to keep our guests informed and comfortable, and it means the world to know that came through during your visit. We appreciate you choosing Capital Toyota and look forward to serving you again!

Capital Toyota, Inc. responded

Hi Larry, Thank you so much for your kind words! We’re thrilled to hear that our team has been friendly and fast in taking care of your truck. Providing quick and excellent service is always our goal, and we’re glad to know we’ve met your expectations! If you ever need anything in the future, don’t hesitate to reach out. We’re here for you!

Capital Toyota, Inc. responded

Thank you so much for your continued trust in us—for both your purchase and ongoing service visits. We're so glad to hear that you've consistently experienced prompt and professional service. That means the world to us. We also appreciate your honest feedback about pricing. We understand that vehicle maintenance is an investment, and we’re always looking for ways to provide greater value for our guests. We’ll be sure to pass your thoughts along to our team as we continue working to serve you better. Thanks again for being part of the Capital Toyota family—we’re always here when you need us!

Capital Toyota, Inc. responded

Thank you for your feedback. We truly value your business and are sorry to hear about your experience. Our goal is always to provide exceptional service, and we’d love the opportunity to make things right. Please reach out to our Service Manager at your earliest convenience so we can address your concerns. We look forward to speaking with you and finding a resolution 423-892-0661

Capital Toyota, Inc. responded

Thank you for your wonderful feedback! We're glad to hear that you had a quick and smooth service visit. Our team always strives to keep our customers informed and provide a seamless experience. We look forward to seeing you again next time!

Capital Toyota, Inc. responded

Thank you for your fantastic review! We're so glad to hear that scheduling your oil change was easy and that you consider us the best in Chattanooga! Providing convenient and top-notch service is always our goal. We appreciate your support and look forward to serving you again!

Capital Toyota, Inc. responded

Thank you for your great review! We’re thrilled to hear that your routine maintenance inspection was handled promptly and courteously. Providing efficient and friendly service is always our goal, and we’re so glad to know we met your expectations. If there’s anything else we can assist you with, don’t hesitate to reach out. We look forward to serving you again in the future!

Capital Toyota, Inc. responded

Thank you for your fantastic feedback! We're delighted to hear that our service department met your expectations and kept you informed throughout the process. Your questions are important to us, and we’re glad our team could provide you with the answers you needed. If you have any more questions or need assistance in the future, don’t hesitate to reach out. We look forward to serving you again!