Gary Alger | Page 51

The worst service center I have ever visited across the country. You have to wait 20 minutes or more for someone to acknowledge your presence. They don’t let you know when your vehicle is finished. Only r country. You have to wait 20 minutes or more for someone to acknowledge your presence. They don’t let you know when your vehicle is finished. Only reason I got my vehicle is I got up to use the bathroom and saw it outside ready. Then they attempt to charge you for parts your vehicle doesn’t have. Then have to wait another 20 minutes a three trips inside for the service manual to remove the extra $100. 2+ hours for a 10 minute oil change. More

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Excellent service every time I bring my car in. Knowledgeable technician (Steve T.) Never a disappointment. Will continue to use Cortese and recommend them to family & friends. Knowledgeable technician (Steve T.) Never a disappointment. Will continue to use Cortese and recommend them to family & friends. More

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I always find staff extremely helpful and friendly whenever I come in for servicing, or call to schedule an appointment for same. Everyone is truly customer focused. whenever I come in for servicing, or call to schedule an appointment for same. Everyone is truly customer focused. More

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Had an appointment for 1:30 Thursday the 20th. Showed up on time but my appointment was not in the computer. They took me any way which I appreciate. A small piece of molding fell off. They took over 2 hour on time but my appointment was not in the computer. They took me any way which I appreciate. A small piece of molding fell off. They took over 2 hours to replace which I thought was a bit too long. But they did a nice job. More

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I needed to have my Jeep's computer updated to recognize the wiring harness for towing. Lisa set me up with the appointment and was very friendly and helpful. The day off my service, they took me in immedia the wiring harness for towing. Lisa set me up with the appointment and was very friendly and helpful. The day off my service, they took me in immediately, gave me an estimate on the wait time and hit that mark spot on. Everyone was very professional and made my visit quick and easy. More

by wmmshaw Verified Customer Verified Customer

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The dealership is great this is the third Dodge i have bought from this dealership and we'll buy another one again when I pay this one off. I hope the service and the people will stay the same and I'm def bought from this dealership and we'll buy another one again when I pay this one off. I hope the service and the people will stay the same and I'm definitely buying another vehicle from there More

by 2bapro2k10 Verified Customer Verified Customer

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Took it in for oil change, tire rotation and check AC because windshield fogs up when on. Was told that was normal. Later when talking to Gary, he said the amount of fog was not normal, bring it back to because windshield fogs up when on. Was told that was normal. Later when talking to Gary, he said the amount of fog was not normal, bring it back to show him. He gets 5 stars for listening, but not the guy who worked on it and ignored my concern. I have to make another trip in. More

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Took the car in for inspection and oil change. Work was done in a very timely fashion no issues everyone was very helpful. I was in and out done in a very timely fashion no issues everyone was very helpful. I was in and out More

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This is the second time I’ve taken my car for service at Cortese Mitsubishi. The service was excellent and I would definitely take my car back there again. Cortese Mitsubishi. The service was excellent and I would definitely take my car back there again. More

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Amazing experience! Joe and Dave were the best and super helpful. The service dept. did awesome work getting it ready. Definitely would but from again!!! helpful. The service dept. did awesome work getting it ready. Definitely would but from again!!! More

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