Gabriel Morales | Page 40

Warranty Coverage - To have or not to have? I went into the service center to get a noise checked out. I was told the repairs would be $2,000+ and it wasn't covered under warranty. Thankfully, m I went into the service center to get a noise checked out. I was told the repairs would be $2,000+ and it wasn't covered under warranty. Thankfully, my salesman Gabe looked into this for me and found out that I was covered under warranty and that the service centers computer didn't have this info available (That's odd). The service center needs to upgrade their IT, because a problem like this should never happen. I was stressed out for days and even regretted my purchase because of this. Had I not reached out to Gabe, I would have ended up repairing my vehicle somewhere else on my own dime. My hope is that Marino takes this example and learns from it, so that no other customers come in for service and are told they aren't covered under warranty, when they actually are. Long story short, Gabe went above and beyond to make sure this was handled properly. It's nice to have someone working for you even after the sale. More

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Great customer service! Such a great experience at Marino. They definitely pride in providing the best customer service for all their customers. I had the pleasure of working Such a great experience at Marino. They definitely pride in providing the best customer service for all their customers. I had the pleasure of working with Gabe and he was a very accommodating sales representative. He made the experience quick and painless, including keeping a very personable interaction. Very helpful and friendly. Definitely a breath of fresh air to go into a dealership and not have to have my guard and defenses up More

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The experience was easy and Gabe was great! Marino and Gabe made our first car buying experience enjoyable and smooth. Gabe really listened to what we wanted and needed and helped us find the pe Marino and Gabe made our first car buying experience enjoyable and smooth. Gabe really listened to what we wanted and needed and helped us find the perfect car for us without trying to oversell us in any way. Gabe really worked hard for us throughout the entire process and made sure we understood everything. I would definitely work with him again and recommend him to our friends, as well as Marino’s! More

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Gabriel I went in looking to trade in my car and buy a new one. Gabriel, was of great assistance and made me feel like we were getting a fair deal. I found th I went in looking to trade in my car and buy a new one. Gabriel, was of great assistance and made me feel like we were getting a fair deal. I found the car i was looking for and the process went quite quickly. Thank you so much. More

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Satisfacción completa siempre pense que comprar carro era un proceso tedioso y no queria pasar por eso, hasta que me vi en la necesidad de comprar un carro Nuevo. Empece a siempre pense que comprar carro era un proceso tedioso y no queria pasar por eso, hasta que me vi en la necesidad de comprar un carro Nuevo. Empece a hacer mi busqueda y encontre el carro que queria en Marino. Muy amablemente el señor Gabirl morales me atendio y tuvo la delicadesa de enseñarme el carro que queria. Me mostro la funcionalidad complete del carro y acordamos un precio. el proceso fue relativamente rapido y muy satisfactorio. el delaer me parecio muy ordenado y limpio y todos alli muy amables. Definitivamente le recomendare a mis amistades este lugar y que vayan a ver al señor Gabriel que es muy amable y paciente. More

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Efficiency and Professionalism Never thought car shopping could be this effortless! Gabriel was key in helping us find the right car! He was knowledgeable and did a great job in und Never thought car shopping could be this effortless! Gabriel was key in helping us find the right car! He was knowledgeable and did a great job in understanding our needs and wants. Overall a great experience at Marino. More

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Excelente atención! Hace dos semanas mi familia y yo visitamos marino Chrysler y fuimos atendido al de una excelente manera por el seños Gabriel Morales que habla español Hace dos semanas mi familia y yo visitamos marino Chrysler y fuimos atendido al de una excelente manera por el seños Gabriel Morales que habla español, nos asesoró y resolvió todas nuestras preguntadas ayudándonos a tomar la mejor desicion para la compra de nuestro Carro. Gracias!!! More

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Love Marino Customer Service I have serviced my car at Marino for a couple of years now and on my last visit I was greeted by Gabriel, his attention to my needs were very good, my I have serviced my car at Marino for a couple of years now and on my last visit I was greeted by Gabriel, his attention to my needs were very good, my car was coming out of the factory warranty and he helped my get a new car at a great deal. Helped me lower my payment a little bit and I love my new car. That’s to all the staff at Marino for looking out for me. More

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Excellent customer service This would be my second vehicle from MarinoCJD and the service and customer support are both A1. I would recommend Marino CJD to my family and friends This would be my second vehicle from MarinoCJD and the service and customer support are both A1. I would recommend Marino CJD to my family and friends. More

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Efficient, polite, respectful Gabe and the Marino staff were respectful of me, my time and my search. But also made sure I had everything I wanted. I did not feel intimidated or di Gabe and the Marino staff were respectful of me, my time and my search. But also made sure I had everything I wanted. I did not feel intimidated or disrespected. I would recommend the dealership and Gabe to anyone looking for a future car. More

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